- Excellus BlueCross BlueShield (Rochester, NY)
- …+ Identifies and follows through on issues impacting the Health Plan and customer experience . + Develops effective internal working relationships for improved ... and required. + Performs other functions as assigned by management . Minimum Qualifications NOTE: We include multiple levels of...I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level… more
- Veralto (East Greenbush, NY)
- …ability to work independently with personal drive. Desired Skills/ Experience + Program management experience . + Technical troubleshooting expertise. + ... such as user setup, report/dashboard creation, and tracking management . + ** Customer Support Excellence** : Partner with the program team to deliver… more
- Rocket Software (Albany, NY)
- …or other similar position + 4+ years development, application lifecycle or change management experience + 4+ years Consulting, or team lead experience ... working knowledge of IBM z/OS, DB2, CICS and IMS. Experience with and working knowledge of other industry leading...Rocket Sales staff to resolve complex issues + Sharing customer feedback to product management for future… more
- Meta (New York, NY)
- … in customer -facing roles, either in partnerships, business development, product management , or product marketing 16. Experience working with digital natives ... process and drive adoption **Minimum Qualifications:** Minimum Qualifications: 7. 5+ years experience in direct enterprise customer success roles. 8. … more
- MUFG (New York, NY)
- …of most recent experience in Banking & Financial Services sector + Proven experience in a senior product management role, using Agile methodology + ... Experience with AML, KYC, Sanctions, Payment's data pipelines and reports + Experience with Party/ Customer data models and Master Data Dimensions + Strong… more
- Amazon (New York, NY)
- …prioritization and planning - 5+ years of product or program management , product marketing, business development or technology experience - Bachelor's degree ... tools and technologies that improve the internal and external customer experience . To do this, you will...management for portion(s) of the AWS private pricing experience . This is a high-visibility and high-impact role that… more
- Wegmans (Depew, NY)
- …of bringing employees together and enhancing the Company culture Required Qualifications + Customer service experience , preferably in a food service, grocery or ... of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in...service employees, as well as taking part in store management duties and projects. Through these responsibilities you will… more
- Pfizer (Albany, NY)
- …managing customer -facing functions. + Buy& Bill, Vaccines, and/or Acct Management experience strongly preferred. Strategy/marketing experience highly ... The VP, US Vaccines Accounts Management Lead is responsible for leading a team...teams, et al. The lead reports into the US Customer Engagement Platform (CEP) Lead and sits on the… more
- EPAM Systems (New York, NY)
- …programs and as an escalation point for others + Collaborate with project/ program management to ensure successful delivery through an integrated delivery ... Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + Foster… more
- SitusAMC (New York, NY)
- …role or external equivalent. + 10+ years of experience in client relationship management , account management , or customer success, with at least 5 years ... relationships, driving customer satisfaction, and achieving business growth targets. + Experience in financial services and Commercial Real Estate is a plus. +… more