• Manager, Customer Success

    Cengage Group (New York, NY)
    customer success experience **What You'll Need:** + 3+ years of experience in customer success, account management , or educational consulting + ... on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure a seamless, high-impact experience **Team &… more
    Cengage Group (09/26/25)
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  • Business Program Analyst III (US)-…

    TD Bank (New York, NY)
    …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether… more
    TD Bank (09/27/25)
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  • Long Term Care Customer Service…

    Excellus BlueCross BlueShield (Rochester, NY)
    …plans. * Identifies and follows through on issues impacting MedAmerica and customer experience . * Develops effective internal working relationships for improved ... and required. * Performs other functions as assigned by management . Level II (in addition to Level I accountabilities):...Level I: * High School diploma or GED. * Customer service experience preferred. * Knowledgeable in… more
    Excellus BlueCross BlueShield (09/02/25)
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  • Sr Dir Customer Care & Service Recovery

    The Hertz Corporation (Albany, NY)
    …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders... and work closely with leaders across Operations, Revenue Management , Sales, and Product. Your team will include analytics… more
    The Hertz Corporation (07/24/25)
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  • Senior Product Manager - Customer Success,…

    Amazon (New York, NY)
    …improvements. Basic Qualifications - 5+ years of product or program management , product marketing, business development or technology experience - Bachelor's ... from the Customer . The ideal candidate will have strong product management , communication and analytical skills; the ability to drive decision making while… more
    Amazon (09/13/25)
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  • Customer Success Manager, Northeast Region

    Proofpoint (Albany, NY)
    …presence with all levels of customer leadership + Strong project and/or program management skills and high attention to detail Why Proofpoint Protecting ... above all a passion for ensuring a world class customer experience **Your day-to- day:** + Guide...identify trends and acting as the voice of the customer , provide that structured feedback to product management more
    Proofpoint (08/27/25)
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  • Customer Care Advocate IA

    Excellus BlueCross BlueShield (Dewitt, NY)
    …+ Identifies and follows through on issues impacting the Health Plan and customer experience . + Develops effective internal working relationships for improved ... and required. + Performs other functions as assigned by management . Minimum Qualifications NOTE: We include multiple levels of...I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level… more
    Excellus BlueCross BlueShield (08/20/25)
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  • Director, Vendor Management

    Justworks (New York, NY)
    …to interpret data for strategic decision-making and program improvement. + Experience in evaluating and selecting vendor management and procurement software ... potential risks while establishing the foundational elements of the risk management program . + Cross-Functional Collaboration and Stakeholder Management more
    Justworks (09/12/25)
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  • Customer Ambassador (Full Time)

    Compass Group, North America (New York, NY)
    ESFM + We have an opening for a full-time ** CUSTOMER AMBASSADOR** position. + **Location** : New York, NY 10020. _Note: online applications accepted_ _only_ _._ + ... to 5:00 pm. + **Requirement** : Must have prior experience in a corporate environment. + **Pay Range** :...$27.00 per hour ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a… more
    Compass Group, North America (09/10/25)
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  • Senior Observability Customer Success…

    Amazon (New York, NY)
    …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey around… more
    Amazon (08/19/25)
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