- PagerDuty (Albany, NY)
- …flexible, award-winning workplace. PagerDuty is seeking a **Senior Director, Platform Product Management ** to join our diverse, customer -focused team in leading ... professional services, customers and 3rd-party partners + Foster a high-performing, product management team with diversity of experience and perspectives through… more
- Dow Jones (New York, NY)
- …midtown Manhattan office at least 3 days every week + 10+ years of experience in proposition development, product management , and/or general management ... landscape. We have created a new Director of Business Management & Commercial Strategy, Risk Journal position. Based in...global strategy that leverages Dow Jones capabilities to address customer needs and execute on our company's mission. **KEY… more
- Deloitte (New York, NY)
- … Customer offerings. QualificationsRequired + 8+ years of consulting and / or Customer operate/implement experience + 5+ years' experience in end-to-end ... Our Deloitte Customer team empowers organizations to build deeper relationships...needs and co-create transformation roadmaps. Client Engagement & Relationship Management + Serve as the primary point of contact… more
- GovCIO (New York, NY)
- …performance to SLAs/KPIs. **Qualifications** High School with 3 - 6 years IT customer support (or commensurate experience ) + Clearance Required: Active Secret ... **Overview** GovCIO is currently hiring for an IT Customer Support Professional with an active Secret clearance to provide outstanding support to users, as well as… more
- M&T Bank (Buffalo, NY)
- …STEM OPT training plan, I-20 Form endorsed for CPT, TN employer, etc.)_** ** Program Overview:** Participates in the Bank's Technology Development Program (TDP), ... distinct domains: Enterprise Business Services, Platform, Enterprise Asset Configuration Management , and Service Catalog. ServiceNow is a strategic platform powering… more
- American Express (New York, NY)
- …to drive our key goals. If you are interested in working on customer experience , product development, and strategy for a market- leading app/website/digital ... experiences in the card management and account management domains. The successful candidate will have experience...EDX colleagues to ensure synergies and a cohesive digital customer experience across markets Globally + Leverage… more
- Arrow Electronics (Melville, NY)
- …Cloud.** + Specialized depth and/or breadth of expertise for managed services and program management . + Strong track record of revenue growth and business ... **Position:** Managed Services Program Manager **Job Description:** Arrow ECS is at...acts as a liaison between internal teams and the customer , ensuring seamless collaboration, operational efficiency, continuous improvement and… more
- Wabtec Corporation (Selkirk, NY)
- …with us. **How will you make a difference?** The Services Technical Excellence Program (STEP) is an intensive three-year rotational program designed to build ... industry knowledge, business acumen, and leadership skills. It combines impactful roles with program curriculum to ready program graduates to be the future… more
- Meta (New York, NY)
- …diagrams, specifications, launch criteria, and test plans 7. Provide hands-on program management during analysis, design, development, testing, implementation, ... that span across OS, Computer Vision, Machine Learning, and customer facing software to create experiences that millions of...discipline, or equivalent experience 9. 7+ years experience as a technical program manager, leading… more
- American Express (New York, NY)
- …fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience . These policies utilize mathematical models and other ... responsible for balancing Account Take Over (ATO) losses with customer experience at each touchpoint across the...+ Develop and support the implementation of fraud risk management strategies including the design of customer … more