- Lumen (Albany, NY)
- …Service Delivery, and Customer Care organizations to provide an exceptional customer experience , effectively manage customer retention, and drive revenue ... leader with an outside in view of world class Customer Experience . *Innate ability to partner and...growth, and satisfaction. *Implements process improvement plans based on customer feedback and key performance indicators. Program … more
- Amazon (New York, NY)
- …May have responsibility for 1-2 program managers. Basic Qualifications - 10+ years of program or project management experience - Experience owning ... Experience implementing repeatable processes and driving automation or standardization - Experience defining program requirements and using data and metrics… more
- American Express (New York, NY)
- …loyalty programs, Membership Rewards. He/ She will lead the team responsible for customer experience , program excellence, day-to-day processes and regulatory ... an impact in this role?** The Director, US MR Program Management , will oversee the operations and...customer pain points, mitigate issues and enhance the customer experience + Collaborate with Enterprise Platforms,… more
- Meta (New York, NY)
- … experience 7. 7+ years of software engineering, systems engineering or technical product/ program management experience 8. 5+ years of people ... **Summary:** Enterprise Engineering is seeking a Manager of Technical Program Management . As a key member of...management experience leading teams to deliver complex technical programs from… more
- Amazon (New York, NY)
- …initiatives for the overall MAC program Basic Qualifications - 5+ years of program or project management experience - Experience using data ... regular quality assurance reviews of project deliverables, including change management communications * Provide exceptional customer service...and metrics to determine and drive improvements - Experience owning program strategy, end to end… more
- L3Harris (Rochester, NY)
- …and cyber domains in the interest of national security. Job Title: Sr. Manager, Program Management Job Code: 25464 Job Location: Rochester, NY Job Schedule: 9/80 ... Job Description: The International Program Management team is seeking a Senior...pre-quotation through to delivery, acceptance and payment to ensure customer and business needs are met. + Manage programs… more
- Citigroup (New York, NY)
- …approach to Business risks across the Investments team. Business Risk Director for Program Management will help ensure a continuous improvement mindset and high ... risks, and designing effective mitigation plans for Investment Solutions. The Business Risk - Program Management Director will be part of the Citi Wealth team… more
- Google (New York, NY)
- …Control, Intrusion Detection, Video Management , Platform Sustaining Issue Management (PSIM), IT Networking, or Construction/Architecture. + Experience in ... vendor or contract management . + Experience interacting with technical and non-technical groups at various...providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and… more
- Sherwin-Williams (Buffalo, NY)
- The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 ... week, which may include evenings and/or weekends. During the program , you will collaborate with store management ...need large volumes of our high-quality products. Our training experience provides you with all the skills necessary for… more
- ABF Freight (Rochester, NY)
- Job Description When joining our Management Training Program , you will join the company as an Operations Supervisor. The program is a 20-week program and ... Service Centers. Willingness to relocate is key to this program . Your training is centered around learning the role...States as an Operations Supervisor. Those in our top management positions all paved their way by developing and… more
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