- Amazon (New York, NY)
- …CSM's primary goals are to 1) drive operational excellence for the end-to-end customer engagement through program management excellence; 2) help customers ... business. To that end, CSMs will have expertise in program management , customer value mapping,...case development, realizing customer benefits, and successful program completion experience - 4+ years of… more
- Amazon (New York, NY)
- …Preferred Qualifications * 3+ years of sales support, customer success management , business development, or equivalent experience . Amazon is an equal ... business plans with your customers, educating and advocating the customer to drive program onboarding and adoption,...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- British Swim School (Fishkill, NY)
- Deck Ambassador / Customer Experience Specialist Part Time * Hudson Valley About Us: Parents sayBritish Swim Schoolis quite simply the nation's leading swim ... we continue to expand the reach of our life-saving program , we'll always want to hear from fun-loving, service-minded...award-winning team! The Position: At British Swim School, our Customer Experienceteam are known asDeck Ambassadors. This is a… more
- Principal Financial Group (New York, NY)
- …including the back-end support of report generation, fact sheet creation, and data pipeline management + Asset Management experience + Experience ... of Engineering to lead strategic initiatives within our Client Experience portfolio. In this leadership role, you'll help define...financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for… more
- Lionbridge Technologies (Albany, NY)
- …teams around a common vision. + 8- years' experience in project management , program management , finance or marketing, prior agency, entertainment/gaming ... the primary communication link and escalation path across assigned customer program (s) + Manage program ...in linguistic, social sciences or computer science + Working experience with translation tools and management platforms… more
- Ducommun (Coxsackie, NY)
- …for all issues concerning the assigned program . + Provide timely notification to management and customer of program cost, quality or schedule impact. + ... payment receipts and customer claims/assertions. Development and growth of the Program : + Responsible for oversight and management of business unit bookings,… more
- Amazon (New York, NY)
- …of thought leadership, business case development, realizing customer benefits, and successful program completion - *4+ years of experience in a customer ... a strategic business mindset and use their technical acumen, program management , organizational change management ,...want you to be passionate about delivering a great customer experience , and contributing to a team… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …**Level II:** 1\-3 years of progressively complex experience in the customer service and client relationship management field\. Demonstrated knowledge and ... Level:** 2\-4\+ years of progressively complex experience in the customer service and client relationship management field\. Highly integrated knowledge… more
- Amazon (New York, NY)
- …performance, scalability, security, and business impact. Possessing strong technology and program /project management experience , you will validate technical ... versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex...Basic Qualifications - 5+ years of cloud computing - Experience in project management of technical programs… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more