- TD Bank (Bronx, NY)
- …service; supports service and advice strategies and tactics to improve the overall Customer experience + Proficient in Customer relationship tools, services, ... frontline + Completes Customer transactions and utilizes Customer relationship management tools to engage in... complaints + Leads the execution of the Store Customer experience plan/objectives; supports the execution of… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary ... to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as...to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …2:_ Has 2\-3 years of progressively complex experience in the customer service and client relationship management field\. Demonstrates knowledge and ... _Senior:_ 4\+ years of progressively complex experience in the customer service and client relationship management field\. Demonstrates highly integrated… more
- Amazon (New York, NY)
- …3. Driving enterprise transformations leveraging cloud and emerging technologies through program management , value realization strategies, and cloud strategy ... Product Op Model). Delivery Excellence around Enterprise Transformation. Delivery program management , Cloud Business Strategy and Value...or equivalent experience - 5+ years of experience in management consulting or internal technology… more
- PagerDuty (Albany, NY)
- …and measurable impact on field effectiveness + Support sales and customer success operating rhythm and management discipline, including forecasting, ... global teams while maintaining effective field communication programs and vendor/contract management **BASIC QUALIFICATIONS** + 15+ years of experience in… more
- TD Bank (New York, NY)
- …+ Certified Regulatory Compliance Manager (CRCM), law degree, regulatory, or risk management experience a plus + Extensive Operational knowledge as pertains ... knowledge of financial services regulatory industry practices + Strong management experience leading regulatory compliance activities in...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Highmark Health (Albany, NY)
- …communication skills + Good interpersonal skills **Knowledge, Skills and Abilities** + Experience with customer relationship management + Presentation skills ... Work with Executive Sponsor and Business Owner of a Program , and other management as required, to...action as needed to maintain the viability of the Program . + Develop and maintain positive customer … more
- City of New York (New York, NY)
- …initiating automatic phone notifications, and processing mailings. - Utilizing a customized customer management database to track and record information related ... and nearly 10,000 boaters. Under supervision, of the Recreation Program Supervisor, the Customer Information Representative I..."2" above. College credit may be substituted for the experience in a customer service, help desk… more
- MTA (New York, NY)
- …$128,026 - $151,112 HAY POINTS: 634 DEPT/DIV: Information Technology / Portfolio & Program Management SUPERVISOR: Director, Portfolio & Program Management ... combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: MTA IT-Agile COE is comprised of… more
- TD Bank (New York, NY)
- …of enterprise data standards, ownership rules, and stewardship processes** + **Prior project management experience is a plus inclusive of the use of tools ... to build a more resilient and scalable compliance risk management function. As part of our team, you'll play...TD is deeply committed to being a leader in customer experience , that is why we believe… more
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