- Amazon (New York, NY)
- …Buy with Prime program . You will be responsible for defining the end-to-end customer experience vision and ensuring its delivery across your team. You will ... stores while getting Prime shopping benefits with the convenient and trusted experience they expect from Amazon. In collaboration with our partner platforms and… more
- Compass Group, North America (Valhalla, NY)
- …and Nutritional Services in order to improve patient satisfaction scores including management of other Patient Experience Managers. Key Responsibilities: Tracks ... reach operational goals Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient … more
- Publicis Groupe (New York, NY)
- …through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United ... 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer...a plus + 5+ years working in analytics, including experience working with tag management systems implementing… more
- Bank of America (New York, NY)
- …conversational/AI design, creative direction, ux research and user testing, design program management , production design, content strategy, copywriting, and ... degree in design with corresponding experience . + Financial or similar industry experience preferred. + Project management experience a plus. **For… more
- Amazon (New York, NY)
- …and evolution Basic Qualifications - 6+ years of compliance, audit or risk management experience - Knowledge of Microsoft Office products and applications at ... feedback loops - Identify opportunities for automation and efficiency gains 5. Stakeholder Management - Present program status and metrics to senior leadership -… more
- Compass Group, North America (New York, NY)
- …reach operational goals Participates on monthly conference calls with fellow Resident Experience Managers and operations management to communicate resident ... of education and experience ; 4 year degree preferred 2-3 years in-servicing experience in customer service training Hospitality and healthcare experience … more
- Catholic Health Services (Melville, NY)
- …Creates, implements, and ensures organizational adoption of the ICARE Patient Experience program . This includes the design, development, and implementation ... implements strategic and operational plans for customer service, creating a unique customer experience that will be a differentiator in the industry and… more
- DoorDash (New York, NY)
- …our complex ecosystem of consumers, dashers, and merchants. We enhance the DoorDash customer experience and boost customer satisfaction by streamlining ... building a high-scale product platform and directly shaping exceptional customer experiences. Our team powers the suite of applications...Computer Science or related field + 3+ years of experience in people management leading full-stack teams… more
- HSBC (Buffalo, NY)
- …of two years proven and progressive customer service and or operational experience within a retail banking, wealth management or equivalent + Proven decision ... alternative delivery channels + Be the owner of the customer experience within the center ensuring service...through an industry-leading volunteerism policy, a generous matching gift program , and a comprehensive program of immersive… more
- Hilton (New York, NY)
- …Astoria New York \(https://www\.hilton\.com/en/hotels/nycwawa\-waldorf\-astoria\-new\-york/\)is seeking a **Lead Rooms Experience Manager** to unveil a new era of ... the culture and history of their extraordinary locations\. TheLead Rooms Experience Managerwill oversee the daily operations of the hotel's reservations process,… more