- Celestica (New York, NY)
- … experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management , financial performance ... is responsible to manage a team of multiple global program managers / Customer Focus Team leads...+ Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management… more
- Amazon (New York, NY)
- …business plans, and drive data-backed decisions that improves the customer experience . This role blends day-to-day seller management with program ... 2+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management , Management… more
- Nutanix (Albany, NY)
- …Opportunity** Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong ... play a vital role in developing a brand new customer financing program , working closely with cross-functional...transactions. + Provide regular updates and reporting to senior management regarding program progress and deal flow.… more
- Amazon (New York, NY)
- …6+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management , Management ... responsible for all business and operational objectives of your Customer Success Management team. You'll drive the...your Customers and (2) Evaluate the quality of the end- Customer experience . Use these metrics to guide… more
- Casella Waste Systems Inc. (Rochester, NY)
- …**Level II:** 1\-3 years of progressively complex experience in the customer service and client relationship management field\. Demonstrated knowledge and ... Level:** 2\-4\+ years of progressively complex experience in the customer service and client relationship management field\. Highly integrated knowledge… more
- Barry Callebaut (Greig, NY)
- …feed company. + Experience in customer complaint or query handling + Experience in Sensory Evaluation Program + Experience in operating SAP system + ... in accordance with company policies and standards. + Sensory Program Management - Compliance + Provide training...to ensure specified requirements for sensory are met. + Customer Care & Complaint Management + Work… more
- MongoDB (New York, NY)
- …Computer Science, or related field; Master's degree preferred with 1-2 years of management experience , preferably in a customer success or account ... skills internally and externally. This includes ensuring alignment of customer program -based objectives, timely delivery of technological... management capacity + 12+ years relevant experience in CS, AM, Client Services, or similar … more
- Amazon (New York, NY)
- …feature delivery and tradeoffs of a product - 7+ years of technical product or program management experience - Experience leading engineering discussions ... The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal,… more
- Confluent (Albany, NY)
- …Confluent subscription. You will also utilize relationship management skills & industry experience to guide the customer on how they can best achieve their ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- TD Bank (New York, NY)
- …dedicated to setting new industry standards. **Department Overview** The Compliance Program Management (CPM) team provides governance and oversight for ... Support the closure of findings against the Compliance Issues Management Program . + Support ad hoc transformation...TD is deeply committed to being a leader in customer experience , that is why we believe… more
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