- Celestica (New York, NY)
- … experience in leading account engagements with responsibility for customer satisfaction, contract negotiation, commercial management , financial performance ... is responsible to manage a team of multiple global program managers / Customer Focus Team leads...+ Working knowledge of EMS/JDM/ODM business engagement models. + Experience in working with contemporary supply chain management… more
- Ducommun (Coxsackie, NY)
- …for all issues concerning the assigned program . + Provide timely notification to management and customer of program cost, quality or schedule impact. + ... payment receipts and customer claims/assertions. Development and growth of the Program : + Responsible for oversight and management of business unit bookings,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and...Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with… more
- Amazon (New York, NY)
- …paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with project team members ... changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions...deliver projects * Experience in IT project management and delivery and/or program - management … more
- Amazon (New York, NY)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 7+ years of customer -facing ... a strategic business mindset and use their technical acumen, program management , organizational change management ,...want you to be passionate about delivering a great customer experience , and contributing to a team… more
- Amazon (New York, NY)
- …of thought leadership, business case development, realizing customer benefits, and successful program completion - *4+ years of experience in a customer ... a strategic business mindset and use their technical acumen, program management , organizational change management ,...want you to be passionate about delivering a great customer experience , and contributing to a team… more
- Casella Waste Systems Inc. (Rochester, NY)
- …**Level II:** 1\-3 years of progressively complex experience in the customer service and client relationship management field\. Demonstrated knowledge and ... Level:** 2\-4\+ years of progressively complex experience in the customer service and client relationship management field\. Highly integrated knowledge… more
- Justworks (New York, NY)
- …simple as possible, but no simpler." Qualifications + Minimum of 5 years of experience in customer success, relationship management or account management ... will be responsible for coaching, mentoring, and developing individual Customer Success Managers of varied experience levels....+ Minimum of 2 years of people and team management experience required + Proven experience… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Kyndryl (New York, NY)
- …awareness of industry trends, challenges, opportunities, and disruptors. + Demonstrated experience with revenue growth, cost management , profitability, trends ... opportunities that you won't find anywhere else, including hands-on experience , learning opportunities, and the chance to certify in...analysis, risk management , and customer satisfaction. + Open-minded and empathetic approach in relationships… more