- American Express Global Business Travel (Albany, NY)
- …to promote change and efficiencies within an organization. + Program management system and meetings industry technology experience preferred, + Understanding ... departmental personnel. + Maintains active and past operated travel program history and review the history with Account Managers,...writing (English and Spanish). + Minimum of five years' experience in leadership of event or meeting management… more
- City of New York (New York, NY)
- …facilities with a range of project scope and budget, with support from the program 's Assistant Engineers. Project management will include but not be limited to ... all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New...about the work we do. DCAS's Division of Energy Management (DEM) leads the City's efforts to reduce carbon… more
- Pearl Interactive Network (Albany, NY)
- …measures, and provides ongoing feedback to ensure continuous improvement in customer experience . **Essential Duties and Responsibilities:** **Quality Monitoring ... Provide recommendations on continual process improvements aimed at ensuring a positive customer experience and maintaining service excellence. + Identify root… more
- Wells Fargo (New York, NY)
- …customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving ... + Resolve low to moderately complex issues regarding the customer and employee experience , risk, and growth... experience , education + 2+ years of leadership experience **Desired Qualifications:** + Management experience… more
- Pearson (Albany, NY)
- …experience leading customer accounts 10+ years people management experience , leading a team of highly engaged program /project managers and providing ... growth within priority accounts by delivering market-backed insights, competitive intelligence, program management and strategic direction. This leader reports… more
- Wells Fargo (New York, NY)
- …organization. CLSS does that by leading cross-business initiatives that enhance customer experiences, strengthen risk management , and increase our overall ... responsible for supporting the Consumer Lending Business Continuity & Resiliency Planning program that is forward looking, consistent, customer focused while at… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether… more
- New York State Civil Service (Albany, NY)
- …analyses to be distributed to necessary management and staff;* Assist regional program management units in interpreting analyses of Capital Program ;* ... Document Program Management Bureau Capital Program management procedures;* Provide data and its associated analysis as input to multiple reporting needs… more
- New York State Civil Service (Schenectady, NY)
- …organized, be able to prioritize daily tasks, and have excellent time management skills. Confidentiality must be maintained at all times.The duties of Administrative ... be limited to, the following:* Providing Administrative Support for the Labor Management Committees (LMC):o Creating the LMC calendar invites and maintaining the LMC… more
- PagerDuty (Albany, NY)
- …accounts and expanding into new areas within those accounts. + Enterprise Account Management experience with $500M+, Fortune 500 and Global 2000 companies + ... the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful… more
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