- Trinity Health (Albany, NY)
- …a manner that reflects honest, ethical and professional behavior. Oversees the day-to-day management of the MO's clinical engineering program and ensures ... satisfaction. Prepares Performance Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address Program Quality Evaluation (PQE)… more
- UHS (Norwich, NY)
- … Minimum Required: + High School Diploma or equivalent + One year experience in a customer service-related field License/Certification Minimum Required: + Must ... friendly demeanor. Enters guest, patient, and visitor information into the visitor management system, and assists with the screening of visitors, patients, and… more
- Amazon (New York, NY)
- …3. Driving enterprise transformations leveraging cloud and emerging technologies through program management , value realization strategies, and cloud strategy ... Product Op Model). Delivery Excellence around Enterprise Transformation. Delivery program management , Cloud Business Strategy and Value...or equivalent experience - 5+ years of experience in management consulting or internal technology… more
- American Express Global Business Travel (Albany, NY)
- …to promote change and efficiencies within an organization. + Program management system and meetings industry technology experience preferred, + Understanding ... departmental personnel. + Maintains active and past operated travel program history and review the history with Account Managers,...writing (English and Spanish). + Minimum of five years' experience in leadership of event or meeting management… more
- Pearl Interactive Network (Albany, NY)
- …measures, and provides ongoing feedback to ensure continuous improvement in customer experience . **Essential Duties and Responsibilities:** **Quality Monitoring ... Provide recommendations on continual process improvements aimed at ensuring a positive customer experience and maintaining service excellence. + Identify root… more
- City of New York (New York, NY)
- …facilities with a range of project scope and budget, with support from the program 's Assistant Engineers. Project management will include but not be limited to ... all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New...about the work we do. DCAS's Division of Energy Management (DEM) leads the City's efforts to reduce carbon… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …2:_ Has 2\-3 years of progressively complex experience in the customer service and client relationship management field\. Demonstrates knowledge and ... _Senior:_ 4\+ years of progressively complex experience in the customer service and client relationship management field\. Demonstrates highly integrated… more
- Wells Fargo (New York, NY)
- …customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving ... + Resolve low to moderately complex issues regarding the customer and employee experience , risk, and growth... experience , education + 2+ years of leadership experience **Desired Qualifications:** + Management experience… more
- Pearson (Albany, NY)
- …experience leading customer accounts 10+ years people management experience , leading a team of highly engaged program /project managers and providing ... growth within priority accounts by delivering market-backed insights, competitive intelligence, program management and strategic direction. This leader reports… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether… more
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