- CAE USA INC (Binghamton, NY)
- …interpersonal skills, and the ability to interface with all levels of employees and management . + Experience with the full Systems Development Life Cycle. + ... development-analyze complex requirements and determine viable solutions. + Demonstrated experience interpreting customer needs into achievable requirements or… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary ... execution of joint initiatives. + Collaborate with the Partner Program team to evolve competencies, tiers, and incentives. +...to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as… more
- Acxiom (Albany, NY)
- …Ensures all project closeout activities are completed and documented. Job Description ** Program Management ** The Technical Project Manager may also play a ... remain on track. Focuses heavily on dependencies and risk management to ensure successful completion of the program...+ Experienced in all aspects of traditional Waterfall project management and PMI Standards + Experience with… more
- Sprinklr (New York, NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary ... to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as...to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support… more
- MSC Industrial Supply Co. (Elma, NY)
- …required. + 2-3 years inbound/outbound telephone sales, outside sales, storeroom or inventory management , or customer service experience required. + Industry ... 2 million products and have over 80 years of experience across dozens of industries. We aim to execute...ensure satisfaction, account retention, and revenue growth. + Communicate customer concerns to management for effective resolution.… more
- Walgreens (New York, NY)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by greeting ... requests in a timely manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer service best practices. +… more
- Kyndryl (Albany, NY)
- …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
- Ricoh Americas Corporation (New York, NY)
- …+ Bachelor's degree or equivalent experience required + 3-5 years of management experience + 2+ years of project management experience ... + Serve as a subject matter expert in EAO Program standards and best practices. + Ensure timely execution...for assigned accounts. + Establish reporting packages based on customer needs. + Lead change management strategies… more
- Arrow Financial Corporation (Saratoga Springs, NY)
- …> Ability to remain detail-oriented while following procedures and providing excellent customer experience > Demonstrated ability to complete multiple tasks ... policies and security procedures What We're Looking For: ✔️ Cash-handling and customer service experience preferred ✔️ Curiosity, confidence, and resourcefulness… more
- Walmart (Lancaster, NY)
- …there are no minimum qualifications._ Bachelor's Degree and 2 years general management experience , including financial accountability and 4 years' experience ... management , mentoring, hiring, and termination; OR 4 years general management experience , including financial accountability and 4 years' experience… more
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