• Customer Success Manager - Government…

    Philips (Latham, NY)
    …, continuous improvement, process improvement, customer satisfaction techniques, escalation management , and program management . + You must be ... experiences (quantify outcomes and impact, develop and monitor program performance and risk). + Manage critical high-value accounts...of healthcare customer relationship management , customer success, or related industry experience and… more
    Philips (07/10/25)
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  • Quality Program Director

    BAE Systems (Endicott, NY)
    …staff that partners seamlessly with Operations, Engineering and Programs to enhance the customer experience and support business area and factory needs through ... the basis of the BAE Systems - Endicott Quality Management System. + Coordinate and support external/ customer ...Skills** + Bachelor's Degree + LSS Green Belt + Experience as a Quality Leader with project, program… more
    BAE Systems (04/23/25)
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  • Financial Crime Risk Management Analyst,…

    TD Bank (New York, NY)
    … **Job Description:** The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team is responsible for the establishment and ongoing ... management of issues, and guidance related to high-risk customer types and associated activity **Depth & Scope:** +...TD is deeply committed to being a leader in customer experience , that is why we believe… more
    TD Bank (07/15/25)
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  • Live/Insights Customer Success Manager

    LiveRamp (New York, NY)
    …enhancements** **Requirements and Qualifications** + **3-5 years of project management experience ** **OR experience in customer -facing roles, such as ... to deliver on business strategy (adoption, use case definition, stakeholder management ) for large enterprise customers. Our Live/Insights Customer Success… more
    LiveRamp (06/24/25)
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  • Principal Global Program Manager - CCaaS

    Sprinklr (NY)
    …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver ... human experiences to every customer , every time, across any modern channel. Headquartered in...+ ** Experience :** Minimum of 7-10 years of experience in program management , with… more
    Sprinklr (07/01/25)
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  • Market Research Manager, Customer Trust…

    Amazon (New York, NY)
    …at scale Preferred Qualifications - MBA or Master's degree - 3+ years of experience in program management , project management , roadmap planning, ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...including survey design and execution - 3+ years of experience utilizing data and analytics to formulate program… more
    Amazon (07/09/25)
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  • Senior Market Research Manager, Customer…

    Amazon (New York, NY)
    …at scale Preferred Qualifications - MBA or Master's degree - 6+ years of experience in program management , project management , roadmap planning, ... that will inform business decisions aimed at improving the customer experience - Dive deep into both...including survey design and execution - 7+ years of experience utilizing data and analytics to formulate program… more
    Amazon (05/16/25)
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  • Global Customer Unit General Manager

    Celestica (New York, NY)
    … Customer Business Unit General Manager leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to ... and get approval for customer solutions **Key Activities/Tasks** + Customer relationship management (issues, projects, escalations, etc.) + New business… more
    Celestica (04/18/25)
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  • Senior Manager, Customer Success

    MongoDB (New York, NY)
    …with 12+ years of total relevant experience inclusive of 4+ years of management experience , preferably in a customer success or account management ... an experienced and results-oriented people leader to grow our Customer Success program in our Enterprise East...**We're looking for someone with** + Passion for and experience in hiring, developing and managing a team of… more
    MongoDB (07/03/25)
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  • Senior Specialist Hardware Configuration…

    L3Harris (North Amityville, NY)
    …and CDRL) schedules are in accordance with program requirements. + Creating Management Plans to ensure the integrity of customer requirements. + Proactively ... to provide high-level support and guidance to all departments supporting the program , including Program Management , Engineering, Contracts, Subcontracts,… more
    L3Harris (05/01/25)
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