- TD Bank (New York, NY)
- …operating model (TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions. + Lead, analyze, document, and ... achieve this, we need great people that are innovative, customer -focused and have a continuous improvement mindset along with...:** + Undergraduate degree required. + 3+ years relevant experience . + 3+ years in Project Management ,… more
- Travelers Insurance Company (Melville, NY)
- …Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, litigation management , ... of the litigation process, relevant case and statutory law and expert litigation management skills. + Extensive claim and/or legal experience and technical… more
- Huntington National Bank (New York, NY)
- …+ Promote and cross-sell other bank products and services as appropriate to customer requirements. + Keep management fully informed on all key factors ... will serve as a point person in determining the customer 's needs, meeting them through the seamless delivery of...and across the bank. + Develop and implement senior management approved team strategy to meet assigned goals, mitigate… more
- Sportsman's Warehouse (Rochester, NY)
- …conflict resolution among team members, promoting a positive work environment. Sales and Customer Engagement + Support the Store Management team by playing a ... customer engagement and store traffic. Compliance and Risk Management + Support the Store Management team...Education and Experience + 2+ years of experience in a retail environment in a customer… more
- Amazon (New York, NY)
- …market needs and customer feedback to internal Amazon teams including Product Management and Technical * Create program goals and metrics, track progress and ... Management and Tech to challenge industry norms, design customer -obsessed solutions, and redefine how logistics is sold and... customer feedback and use case development * Experience defining and driving complex program initiatives… more
- Amazon (New York, NY)
- …partnering, space and occupancy planning, design and construction, capital investment program management , facility maintenance, and operations all contributing ... * Skilled in use of statistical analysis tools a plus (eg, SPSS, R). * Vendor management experience * Research agency experience a plus Amazon is an equal… more
- Herc Rentals (Tonawanda, NY)
- …of equipment + Maintain flexibility in daily routine in order to respond to Management 's responses to the customer demands + Ensure proper paperwork & logs ... a safe, efficient and professional manner + Promote professionalism and excellent customer service attitude + Perform vehicle inspections before and after pickups… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary ... to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as...to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support… more
- Cayuse Holdings (Albany, NY)
- …this role aligns analytics deliverables with the Exchange's objectives to improve customer experience , achieve cost savings, and foster continuous improvement. ... and training programs using data insights. + Deliver ongoing analysis of customer experience metrics, including survey data, complaint resolution efficiency, and… more
- City of New York (New York, NY)
- …notices and training) are in place to support the program . - Set the program and management goals and objectives of OCSS's Borough Offices and Court Services ... Court offices serve noncustodial parents by helping with select customer service issues and accepting credit card payments. Under...degree from an accredited college and one year of experience at the administrative or management level… more