- Amazon (New York, NY)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... - Develop governance frameworks for sustainable adoption at scale across domains. Customer success management : - Monitor customer health dashboards… more
- SHI (Albany, NY)
- …effective communication with customers and internal teams to ensure a positive customer experience and foster trust. **Role Description** + Onboard customers ... with key customers and partners to ensure a positive customer experience and foster trust + Collaborate...can adapt communication style to the audience. + Time Management : Can generally use time effectively and is working… more
- IBM (Armonk, NY)
- …Architect (CSA) at HashiCorp, you will play a critical role within the Customer Lifecycle Management organization, acting as a technical specialist to drive ... and processes to achieve measurable value * Work with HashiCorp Product Management to translate customer business opportunities into technical solutions and… more
- LiveRamp (New York, NY)
- …amazing customer experiences. **About you:** + 7 years customer -focused experience ( customer success and/or account management preferred) + 5+ years ... Success + Effectively identify and lead cross-functional initiatives to improve the customer experience + Ensure the Brands CSMs successfully deliver our… more
- BAE Systems (Greenlawn, NY)
- …, & Skills** + Bachelor of Science degree with minimum 5 year of relevant Program / Project Management experience . + Successful, proven past performance in ... or other Armed Services Program offices. + Familiarity with Earned Value Management and ETC/EAC processes. + Experience on Production programs. + PMP… more
- Celestica (New York, NY)
- …plans & objectives + Has overall responsibility for commercial and contractual strategies, customer management , and business execution + Makes final decisions on ... program managers or directors for a large strategic customer , or customer group. The Global Accounts...correct out-of-plan conditions. + Communicates frequently with senior level management at customers to help ensure satisfaction with the… more
- MongoDB (New York, NY)
- …**Our ideal candidate will have** + 7+ years experience working in Customer Success, Account Management , Client Services or other similarly customer ... customer centric approach and helping to build the program . In this role you will also become a...MongoDB end users by leveraging your technical and account management skills as well as acting as the account… more
- Trellix (Albany, NY)
- … Customer Advocacy Leader, and partnering closely with product marketing, product management , comms, sales, and customer value teams. **What You'll Do** ** ... Customer Advocacy Program Execution** + Support the rollout of ...proactive, customer -first mindset and passion for amplifying customer voices **Nice to Have** + Experience … more
- CVS Health (New York, NY)
- …high-impact projects with high-degree of autonomy + Proven skills in project and program management **Education** + Bachelor's degree or equivalent (HS Diploma ... strategic work experience in retail, CPG, or other related field. Experience in customer strategy a plus. **Preferred Qualifications:** + Strategic… more
- Coinbase (Albany, NY)
- …mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. *What you'll be doing (ie. job duties):* ... at the root cause and eliminate defects in the customer experience . * Proactively identify customer...level of proficiency in cryptocurrency and Coinbase products * Experience in Banking, Wealth Management , Corporate Fiance,… more
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