- SAIC (Quantico, VA)
- …and solutions to achieve operational efficiencies, improve self-service options, modernize service management , and improve the customer experience . . Tracks ... customer satisfaction benchmarks and metrics. . Provides weekly, monthly, and customer service ad-hoc reports. . Executes change management to perform… more
- SAIC (Quantico, VA)
- …and solutions to achieve operational efficiencies, improve self-service options, modernize service management , and improve the customer experience . + Tracks ... seeking a ** Customer Support Analyst** to support a transformational infrastructure program for DCSA in **Quantico, VA** . Make a difference for national… more
- EBSCO Information Services (Richmond, VA)
- …Marketing, Clinical Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ... management , and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical… more
- Trellix (Richmond, VA)
- … Customer Advocacy Leader, and partnering closely with product marketing, product management , comms, sales, and customer value teams. **What You'll Do** ** ... Customer Advocacy Program Execution** + Support the rollout of ...proactive, customer -first mindset and passion for amplifying customer voices **Nice to Have** + Experience … more
- KBR (Chantilly, VA)
- …capture, and manage customer requirements and expectations + Experience managing facility management , operations, and sustainment projects. Desired: ... KBR's work is at the forefront of engineering, logistics, operations, science, program management , mission IT and cybersecurity solutions. + Collaborative… more
- Amazon (Arlington, VA)
- …degree in engineering, computer science or equivalent - 7+ years of technical product or program management experience - 7+ years of project management ... responsible for driving an all-mile, next-level customer experience through cost, quality, portfolio management , and...- 5+ years experience in technical product management or technical program management … more
- Dynamic Aviation (Bridgewater, VA)
- …and 10 years of experience . + Minimum 10 years of experience in Functional Management or Program Management . + Minimum 10 years of experience in ... of resources or changing contractual specifications. + Acts as customer contact for program and capture activities,...Experience with Capture Management Plans + Experience with Program Management Plans… more
- Amazon (Arlington, VA)
- …thought leadership, business case development, realizing customer benefits, and successful program completion * Experience engaging with senior customer ... them. You should be passionate about delivering a great customer experience by deploying AWS solutions and...field or 5 years of large-scale IT deployment or program experience . * 5+ years of … more
- Walgreens (Petersburg, VA)
- **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with ... pharmacy systems to obtain patient and drug information and process prescriptions. ** Customer Experience ** + Engages customers and patients by greeting them… more
- Serco (Crystal City, VA)
- …process improvement, cost, requirements, and acquisition. This position applies knowledge and experience in acquisition program management to the F-35 ... office at the JPO must be coordinated with F-35 customer and approved by your Serco manager. (Your onsite...years of experience (six years total). + Experience in program management , technical… more
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