• Sr. Customer Solutions Manager, Aerospace…

    Amazon (Arlington, VA)
    …paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with executives and project ... case development, realizing customer benefits, and successful program completion experience - 5+ years of...business or equivalent - Experience in project management and delivery and/or program - management … more
    Amazon (06/25/25)
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  • Customer Solutions Manager (CSM), Federal…

    Amazon (Arlington, VA)
    …paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with project team members ... changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions...to deliver projects * Experience in project management and delivery and/or program - management … more
    Amazon (07/03/25)
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  • Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and...Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Customer Solutions Manager (CSM), Federal…

    Amazon (Arlington, VA)
    …paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with project team members ... changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions...to deliver projects - Experience in project management and delivery and/or program - management … more
    Amazon (06/17/25)
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  • Technical Lead Service Management

    CACI International (Chantilly, VA)
    …+ Managers major sub-function for a large program + Demonstrated experience with business and management principles involved in strategic planning, resource ... communication, and mentorship + Demonstrated experience providing day-to-day management of a program , and developing long-term, strategic objectives… more
    CACI International (07/14/25)
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  • Customer Service Center Manager (Collection…

    City of Norfolk, Virginia (Norfolk, VA)
    …with parking customers to resolve billing problems. The role requires extensive experience in customer service management , digital transformation, collection ... to reduce wait times, optimize call flows, and enhance customer experience . + Recruit qualified and experienced...Service. Preferred: + Five (5) years of revenue billing experience . + Five (5) years of management … more
    City of Norfolk, Virginia (07/18/25)
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  • Senior Customer Exit Financial Crime Risk…

    TD Bank (Vienna, VA)
    …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
    TD Bank (07/16/25)
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  • Deputy Program Manager

    KBR (Chantilly, VA)
    …and related metrics + Knowledge of Customer exercise or crisis management communities and experience planning, coordinating and executing support to special ... federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management , mission IT, and cybersecurity. Who You Are… more
    KBR (05/03/25)
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  • Senior Program Integrator

    SAIC (Chantilly, VA)
    …conflict among stakeholders and potential solutions. + Successful experience with Customer budget and finance management practices. + Ability to use ... across multiple development and support teams. + Coordinate with Customer personnel to document program requirements and...HIVE, and other record systems to assist in effective program management support. REQNUMBER: 2507092 SAIC is… more
    SAIC (07/01/25)
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  • Customer Success Manager

    SAIC (Reston, VA)
    …**Scoping and Expectations Management :** + Collaborate with sales, BD, and program teams to gather requirements for customer efforts and establish key ... relationships, driving adoption of SAIC offerings, and facilitating successful program management for short-term efforts, including demos, implementations, and… more
    SAIC (05/02/25)
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