• Senior Customer Solutions Manager (CSM), US…

    Amazon (Arlington, VA)
    …paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with project team members ... work across AWS to apply your technical, business, and program management expertise to solve some of...case development, realizing customer benefits, and successful program completion experience - 2+ years of… more
    Amazon (07/15/25)
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  • Customer Success Manager (Remote)

    TestPros (Sterling, VA)
    …customers. + High responsiveness to customer requests and inquiries. + Customer /Account Management (Technical Sales) experience , including the ability to ... and US Federal, State, and Local Government customers. Our capabilities include Program Management , Program Oversight, Process Audit, Intelligence Analysis,… more
    TestPros (06/25/25)
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  • Performance Management Analyst

    CACI International (Sterling, VA)
    …This candidate should have 5 or more years of service operations and delivery management experience in a network service provider environment. The Performance ... service delivery. + Participate in communicating and strategically working across the program and customer ecosystem to standardize service delivery metrics,… more
    CACI International (05/13/25)
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  • Sr. Program Manager, EV In-Life Services,…

    Amazon (Arlington, VA)
    …packages to the customer doorstep. This position requires experience in customer focus and in project/ program management skills and data. Senior ... Logistics' mission is to provide the best last mile customer experience delivering each package to the...and repairs programs. Basic Qualifications - 5+ years of program or project management experience … more
    Amazon (06/24/25)
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  • WAH Mortgage Customer Service…

    Mass Markets (VA)
    … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... country to resolve support issues and ensure a best-in-class customer experience . You will need to be...but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
    Mass Markets (05/30/25)
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  • Remote Bilingual Customer Service…

    Mass Markets (VA)
    … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional...but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
    Mass Markets (05/29/25)
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  • Sr. Customer Solutions Manager, US Fed…

    Amazon (Herndon, VA)
    …paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with executives and project ... work across AWS to apply your technical, business, and program management expertise to solve some of...case development, realizing customer benefits, and successful program completion experience - 3+ years of… more
    Amazon (06/06/25)
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  • Service Integration and Management (SIAM)…

    CACI International (Chantilly, VA)
    …Integration and Management (SIAM) Operations Lead Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: ... Lead** with 10 or more years of combined IT Program Management , Service Management (ITSM),...to leadership + Data-driven mindset of service excellence and customer satisfaction _Desired:_ + Experience working with… more
    CACI International (06/03/25)
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  • Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company (Fairfax, VA)
    … or related public relations experience . + 3-5 years of management experience . **Compensation Ranges** Compensation ranges for ASM Research positions vary ... from service providers participating in the Ticket to Work Program to ensure customers are satisfied and staff meets...preferred or equivalent relevant experience . **Relevant Work Experience :** + 4-6 years of customer service… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Compliance Advisor Manager ( Customer…

    Capital One (Mclean, VA)
    …and management of a robust Risk and Compliance Management program across the assigned client groups, including Customer Core and Technology. To ... risk and and compliance teams to meet requirements outlined in the Compliance Management Program + Assess process breakdowns for regulatory impact + Perform… more
    Capital One (06/25/25)
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