• Principal Strategic Initiatives Lead…

    Amazon (Arlington, VA)
    …into a better-rounded professional. Basic Qualifications - 15+ years of strategic program management , business transformation, or related fields - Proven track ... Description As Principal Customer Success Strategic Initiatives Lead, you work closely...across all levels of the organization Preferred Qualifications - Experience in partner/vendor management at senior levels… more
    Amazon (04/23/25)
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  • Sr Customer Success Mgr-Clinical Decisions

    EBSCO Information Services (Richmond, VA)
    …**About You** Understanding of clinical workflows and clinician challenges 5+ years of experience in customer engagement, marketing, support, or related field 5+ ... management , and overseeing key handoffs and the overall development of a customer . Experience working in medical software implementations or in a clinical… more
    EBSCO Information Services (03/15/25)
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  • Remote Mortgage Customer Service…

    Mass Markets (VA)
    … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... country to resolve support issues and ensure a best-in-class customer experience . You will need to be...but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
    Mass Markets (02/18/25)
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  • Remote Bilingual Customer Service…

    Mass Markets (VA)
    … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional...but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
    Mass Markets (02/11/25)
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  • Customer Support Analyst

    SAIC (Quantico, VA)
    …and solutions to achieve operational efficiencies, improve self-service options, modernize service management , and improve the customer experience . + Tracks ... seeking a ** Customer Support Analyst** to support a transformational infrastructure program for DCSA in **Quantico, VA** . Make a difference for national… more
    SAIC (05/01/25)
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  • Principal Product Manager, Customer Success…

    Amazon (Herndon, VA)
    …a better-rounded professional. Basic Qualifications - 10+ years of experience in product management or technical program management - 7+ years of ... execute tooling initiatives Technical Leadership & Governance: * Define role-based access management across customer success platforms * Ensure security controls… more
    Amazon (03/14/25)
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  • Manager, Airport Customer Care DCA

    American Airlines (Washington, VA)
    …+ Experience in airport customer service operations + Project management experience **Skills, Licenses & Certifications** + Knowledge of Microsoft Office ... member of the Hubs and Gateways Team, within the Customer Experience Division. + ​Responsible for managing,...need for success** **Minimum Qualifications- Education & Prior Job Experience ** + ​Bachelor's Degree in Business Management … more
    American Airlines (05/02/25)
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  • Technical Customer Care Representative…

    Mass Markets (VA)
    … Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, ... customer service background is necessary to provide world-class customer experience . You will interact with hundreds...and code the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize… more
    Mass Markets (02/11/25)
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  • Customer Relationship Manager / Budget…

    SHINE Systems & Technologies (Reston, VA)
    …is ideal for budget analysts and program analysts with federal acquisition program experience . The Customer Relationship Manager (CRM) will provide ... SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or...the financial system. + Work closely with the GPC Program Management Office (PMO) to support end… more
    SHINE Systems & Technologies (04/07/25)
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  • Customer Service Representative

    Akina Pharmacy (Sterling, VA)
    …are handled promptly, professionally, and with empathy, always striving to enhance the customer experience . This role involves managing a high volume of inbound ... and have capacity to do the following things: + Customer Relationship Management : Build and maintain positive...more, if needed + Rewards and recognizes your performance Experience and Qualifications + Customer Service … more
    Akina Pharmacy (05/06/25)
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