- Zoom (Albany, NY)
- …must be results-driven and take pride in delivering a best-in-class customer experience . Responsibilities: As the Small Business Program Manager , you ... you can expect: As the Small Business Online Campaign Program Manager , you'll be responsible for launching...quarterly progress against annual targets. + Launch Small Business customer surveys via Qualtrics to guide program … more
- Amazon (New York, NY)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart ... of how CXO ( Customer Experience Operations) evolves across 540+ locations...processes What You'll Need : * 3+ years of experience in program or project management *… more
- Amazon (New York, NY)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... cross-functional initiatives. You should have experience in customer journey mapping, playbook development, and program ...to senior leadership - 5+ years of relevant work experience in technical program management, customer… more
- Meta (New York, NY)
- …If this sounds like you, we'd love to hear from you. **Required Skills:** Program Manager , Customer Immersion Responsibilities: 1. Drive strategy of inbound ... Qualifications:** Minimum Qualifications: 8. BA/BS degree. 9. 5+ years experience with program /project management, customer ...20. Experience in Sales or Advertising. 21. Experience with Ads Manager and/or other interfaces… more
- Pearson (Albany, NY)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... performance and impact against our objectives. Leverage AI to elevate post-sales customer experience and help customers adopt their solutions while improving… more
- Lincoln Financial (Albany, NY)
- …to meet revenue and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate from competitors ... models, validate customer feedback, and continuously innovate and improve the customer experience **What we're looking for** _Must Haves:_ + 3-5+ years… more
- Nutanix (New York, NY)
- …Heart.** **The Opportunity** Are you a strategic leader with a passion for enhancing customer experience and a proven track record in building successful teams? ... excited to join a dynamic team at Nutanix that is dedicated to transforming customer experience under the guidance of experienced leadership and with the… more
- Amazon (New York, NY)
- …impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with ... Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team....trends through clear and concise writing. About the team Customer Experience and Business Trends (CXBT) is… more
- DoorDash (New York, NY)
- …team is looking for an Associate Manager to help our Seamless Experience teams reduce customer -driven cancellations, customer concern about progress of ... the Team As one of DoorDash's core operations teams, Customer Experience , ensures that when there are...basic life insurance, family-forming assistance, and a mental health program , among others. To learn more about our benefits,… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …a positive experience and success with our products and services. Customer Success Manager works with clients to understand their business priorities ... Manager plays a key role within the Advantage program , sharing insight gained from clients directly back to...in close collaboration with internal teams to ensure outstanding customer experience * Establish and maintain regular… more