- Compass Group, North America (New Hyde Park, NY)
- …work environment * Work on special projects or tasks assigned by the Director or Manager of Customer Experience **Preferred Qualifications:** * Must have at ... the profitability of an account * Answer all calls and emails coming into the customer experience loop to determine the action that should be taken with each… more
- Celestica (New York, NY)
- …Code:** SEN-ENG-EPM **Job Band:** 10 **Direct/Indirect Indicator:** Indirect **Summary** The Project/ Program Manager is accountable for planning and directing ... of Supply, Solution delivery across products & service offerings, Customer Specific Needs) + Define the program ...'s "outcome" with the aid of the business change manager + Manage & maintain the main program… more
- SMX (Albany, NY)
- …key members of the program management team and works directly with the Program Manager in defining the Contracts goals and objectives; and leads recommended ... progress and performance. They have significant interface with the Program Manager , senior technical staff on the...(CDRL) for programs. Ensure contractual requirements are met and customer financial deliverables are accurate and on time. 13.… more
- Medtronic (New York, NY)
- …with a minimum of 5 years of relevant experience . + Previous minimum experience of 4 years in customer success, account management, commercial roles or ... **Nice to Haves** + Strong project management skills and experience with customer success software platforms are...computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions… more
- WestRock Company (Deer Park, NY)
- …skills to complete a task or achieve a common goal and ensure a great customer experience . * Demonstrates an interest, willingness, and drive to learn new ... Title: Customer Account Manager Hours: 8am-5pm Monday-Friday...High School diploma or GED (Preferred Associate/bachelor\u2019s degree) * Customer service or related work experience in… more
- PagerDuty (Albany, NY)
- …departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience . Process Improvement / Managing Workload: + Establish a ... to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies… more
- Amazon (New York, NY)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... - Drive customer advocacy through success story documentation and advocacy program participation. Product feedback loop: - Collect and communicate customer … more
- PNC (New York, NY)
- …least 10 years in a senior leadership role, with preference of prior experience in a risk management and/or program /change management capacity. Broad financial ... advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... America's Most Convenient Bank **_(R)_** , offers an Internship Program with an unparalleled experience - where...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... **Line of Business:** Human Resources **Job Description:** The HR Program Analyst III provides a broad range of analysis...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
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