- Honeywell (Houston, TX)
- Director Customer Experience Program Manager is responsible for leading Process and Digital Transformation for ESS customer care & collections ... activities globally as a Best-in-Class Customer Experience organization, supporting all ESS Lines of Business, and facilitating a culture of total customer … more
- Amazon (Dallas, TX)
- …services, markets, and channels while also emphasizing on best in class customer experience . The Sr. AML Account Compliance Program Manager will work ... controls to ensure regulatory compliance while continuously improving the customer experience . We are expanding our team...as we grow. The Sr. AML and Account Compliance Program Manager will be responsible for overseeing… more
- SAP (Houston, TX)
- …with eg VLM (SAP value lifecycle manager ) **Must-Have Requirements:** + 10 years in customer experience roles (eg, Program Manager , Architect), with ... provide customer context to all teams, enhancing customer proximity and experience . + Align customers...permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the… more
- Amazon (Dallas, TX)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... cross-functional initiatives. You should have experience in customer journey mapping, playbook development, and program ...to senior leadership - 5+ years of relevant work experience in technical program management, customer… more
- Amazon (Dallas, TX)
- …Security's Customer Service Security (CSS) team is seeking an exceptional Technical Program Manager to join our organization. CSS is the first line of ... their data and/or cause them harm. As a Technical Program Manager on the CSS team, you...Basic Qualifications - 3+ years of technical product or program management experience - 3+ years of… more
- Amazon (Dallas, TX)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... define a vision, roadmap and long-term direction for a program that is the flywheel for customer ...Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support… more
- Amazon (Austin, TX)
- …both domestically and internationally. A day in the life As a Program Manager for Run of Business in our Customer Engagement Technology team, your day ... efficiency? We're looking for you! We are seeking a Program Manager to join the Self Service...on generative AI. Basic Qualifications - 3+ years of program or project management experience - 3+… more
- Amazon (Austin, TX)
- …and solutions through myriad applications. We are looking for a Sr. Technical Program Manager to drive our multi-year, cross-cutting, and business-critical ... for Amazon Customer Service, providing a seamless customer support experience and ensuring issues are...first interaction. The right candidate will possess a strong program management background, have demonstrated experience leading… more
- Pearson (Austin, TX)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... performance and impact against our objectives. Leverage AI to elevate post-sales customer experience and help customers adopt their solutions while improving… more
- Lincoln Financial (Austin, TX)
- …to meet revenue and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate from competitors ... models, validate customer feedback, and continuously innovate and improve the customer experience **What we're looking for** _Must Haves:_ + 3-5+ years… more