- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- Percepta (Houston, TX)
- …the case management process. **During a Typical Day, You'll** + Provide an exceptional customer experience with a focus on building a relationship of trust and ... across each market we support. As a **Bilingual Spanish Customer Service Case Manager ** working onsite in...updates and timelines as these lead to a poor customer experience and diminished brand loyalty **What… more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... and delivering a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited… more
- Amazon (Austin, TX)
- …existing solution, or integrate existing features for a more cohesive end-to-end customer experience . ○ Influence technical priorities and business strategy ... for Amazon. BISS is looking for a Senior Product Manager to transform buying and selling experience ...program management, product marketing, business development or technology experience - Experience with feature delivery and… more
- Inframark, LLC (Tomball, TX)
- …in accordance with customer requirements and Inframark standards. The Engineering Program Manager is the primary Inframark technical face to the internal ... Job Description We're Hiring! Looking for an Engineering Program Manager . The Engineering Program...deliverables of assigned projects to contracted scope to maximize customer experience and successful project execution.Technical Quality… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …a positive experience and success with our products and services. Customer Success Manager works with clients to understand their business priorities ... Manager plays a key role within the Advantage program , sharing insight gained from clients directly back to...in close collaboration with internal teams to ensure outstanding customer experience * Establish and maintain regular… more
- Nutanix (Houston, TX)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships ... the Team** At Nutanix, you would be joining the Customer Experience team, a group dedicated to...(as well as any other discretionary payment or compensation program ) at any time, including for reasons related to… more
- Celestica (Richardson, TX)
- …Richardson **General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 2 **SAP Short ... Name:** MG2 **Job Title:** Customer Focused Team Manager 2 **Job Code:** MG2-OPS-CFT **Job Level:** Band 10 **Profile-Holding:** Y **Direct/Indirect Indicator:**… more
- Grundfos (Houston, TX)
- Customer Service Manager + Apply Now...Provide backup support to other CSSC leaders as needed. Customer Experience & Satisfaction + Drive ECSS ... Grundfos for you._** **What is the job about?** The Customer Service Manager plays a critical role...using Grundfos dashboards to monitor KPIs, sales performance, and customer experience metrics. + Identify trends or… more
- Chewy (Richardson, TX)
- …curve in leveraging AI and tool stack improvements. The Program Manager should have outstanding communication, interpersonal, customer service skills, as ... Quality Insights team! We are looking for a Quality Program Manager III to provide strategic oversight...quality programs + Act as an owner/protector of the customer experience by participating and providing feedback… more