- Rocket Software (Austin, TX)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...our CS organization as we strive to create positive customer outcomes and experience . It also provides… more
- Amazon (Dallas, TX)
- …and devise recommendations that will inform business decisions aimed at improving the customer experience - Dive deep into both qualitative and quantitative data ... customer trust throughout every stage of the shopping experience . We continuously innovate in terms of research methodology...to scale our impact. We are looking for a Customer Research Manager to join our growing… more
- Amazon (Austin, TX)
- …Senior Product Manager to lead initiatives across marketplaces to improve the customer experience . The role is highly collaborative and presents a unique ... Manager will build the right telemetry to use defect information to drive customer experience improvements throughout the consumer business. We work with … more
- Amazon (Dallas, TX)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 4+ years of customer -facing ... agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and...are to 1) drive operational excellence for the end-to-end customer engagement through program management excellence; 2)… more
- Amazon (Austin, TX)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and ... scalability, security, and business impact. Possessing strong technology and program /project management experience , you will validate technical solutions… more
- Amazon (Houston, TX)
- …in ambiguity, embraces challenges, and proactively seeks solutions will be a good fit for the Program Manager II role. This role is for a team player who values ... Description At Amazon, we're working to be the most customer -centric company on Earth. To get there, we need...meaning in work. Basic Qualifications - 3+ years of program or project management experience - … more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... team is looking for a highly skilled call center customer service manager who can motivate sales...background in call center operations management is required, and customer service, technical support, or back-office experience … more
- Enverus (Houston, TX)
- Customer Success Manager - Captial Markets Why YOU want this position The Customer Success Manager will champion the customer throughout the ... results on delivering/exceeding goals on time, with an attention to detail. + Experience managing and prioritizing multiple customer requests in a fast-paced… more
- Celestica (Houston, TX)
- … Business Unit General Manager 2 leads a team of multiple Global Customer Business Unit Directors, Global Program Managers, and Commercial Managers to manage ... must deal with complex and controversial negotiations, problem resolution, and project/ program implementations all while doing this in an ever changing competitive… more
- Amazon (Houston, TX)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... Description The Sr. Customer Solutions Manager (CSM) at Amazon...them. You should be passionate about delivering a great customer experience by deploying AWS solutions and… more
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