- ServiceNow, Inc. (New York, NY)
- … while penetrating the account deeper + Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best ... clear accountability, consistent service and one face to the customer . This role also carries the lead ...SI Major Area / Market + 5+ years in experience in customer success or related role… more
- Google (New York, NY)
- Analytical Lead , Platforms, Large Customer Sales _corporate_fare_ Google _place_ Chicago, IL, USA; New York, NY, USA **Mid** Experience driving progress, ... sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with...with key decision makers, including senior leaders in marketing strategy and analytics teams. You have experience … more
- Pfizer (New York, NY)
- …Analytics for marketing specific initiatives; develop innovative marketing strategy , customer engagement and tactics + Lead cross functional stakeholders to ... accelerate adoption of new marketing and data resources. + Lead Customer Communications team with several key...of new technologies and digital capabilities to transform the customer experience . + Collaborate with US Commercial… more
- ADP (New York, NY)
- …understanding business metrics and focus on product initiatives to drive results. ** Customer Experience and Market Orientation:** + Proactively plans around ... **ADP is hiring a Lead Product Manager.** + _Are you empathetic to...stakeholders, define and communicate the vision for the end-to-end customer experience journey from sign-up to setup.… more
- Humana (Albany, NY)
- …maintaining the product roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product development ... Product organization is seeking a Lead Product Manager to drive the strategy , development, and optimization of the Adobe Experience Platform (AEP). In this… more
- M&T Bank (Buffalo, NY)
- …+ Customer Centric - Outside in perspective with a focus on improving the customer experience + Curiosity - Seeks out ways to improve the customer ... in the definition and execution of research exercises. **Managerial/Supervisory Responsibilities:** Lead and mentor a team **Education and Experience Required:**… more
- General Motors (Albany, NY)
- …and guide the development of GM's AV Behavior Validation and AI safety strategy . This technical leader role requires extensive experience leading the development ... autonomous features. A successful candidate will also have extensive experience setting the AI safety strategy for...environment. As the AV Behavior and AI Safety Technical Lead , you will be responsible for working with our… more
- CVS Health (New York, NY)
- …tech-ops, security, etc. to ensure overall cohesion for their product or experience . **Product Vision, Strategy , and Roadmaps** + Defines and socializes ... be on the ground floor of digital innovation. The Lead Director in Clinical Services & Solutions technology team...strategy , vision, and roadmaps. + 5+ years required experience in software product management, with demonstrated success shipping… more
- Coinbase (Albany, NY)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... the strategy and program management of our customer experience with risk and payments related...roles, with direct hands-on experience driving support strategy . * Proven ability to lead cross-functional… more
- Amazon (New York, NY)
- …ideal candidate blends deep B2B marketing expertise with hands-on martech implementation experience . By pairing lifecycle marketing and web strategy with ... and AI researchers). Key job responsibilities * End-to-End Candidate Journey Leadership: Lead Amazon's lifecycle marketing and web experience teams, ensuring… more