- Amazon (New York, NY)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our… more
- Michaels (Amherst, NY)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - BUFF-AMHERST, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Sharecare (Albany, NY)
- …delivery by the entire team to drive contractual outcomes and positive customer experience . + Evaluates and communicates overall team performance ... Customer Service, the Customer Service Manager will oversee a team of ...Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or… more
- LiveRamp (New York, NY)
- …(adoption, use case definition, stakeholder management) for large enterprise customers. Our Live/Insights Customer Success Manager team operates on the front ... Sales, Product & Engineering teams.** **Members of the Live/Insights Customer Success Manager team will...**Requirements and Qualifications** + **3-5 years of project management experience ** **OR experience in customer -facing… more
- Amazon (New York, NY)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of ... responsible for all business and operational objectives of your Customer Success Management team . You'll drive the...your Customers and (2) Evaluate the quality of the end- Customer experience . Use these metrics to guide… more
- Boscov's Department Store, LLC (Rochester, NY)
- …its stores and online. We are looking for Sales Control/ Customer Service Desk Manager to join our retail team . As part of a fast-paced, dynamic management ... Boscov's Sales Control/ Customer Service Desk Manager Experienced Sales...Manager Experienced Sales Control/ Cash Office Managers-bring your experience to work for you where people love to… more
- Hilton (Albany, NY)
- …Care Team that is revolutionizing human hospitality in a digital world\. As a Manager on the Customer Excellence Team , you will strive to provide ... guest with whom you interact\. Reporting to the Director Customer Excellence, you will be the primary representative for...Care \(HRCC\) on both internal and corporate projects\. The Manager will collaborate with other project managers, owners and… more
- Amazon (New York, NY)
- …on how to improve business input metrics that drive growth and improve end customer experience . Identify what is hindering growth, develop solutions, and test ... Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The… more
- Justworks (New York, NY)
- Manager , Customer Benefits Support New York, New...work experience + 3+ years managing a customer service team , preferably in the health insurance, ... Who You Are As an experienced leader on our Customer Support team , you will be responsible...resolving customer critical moments and turning a customer 's negative experience into a positive one… more
- Amazon (New York, NY)
- …to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team , you will lead a ... vendor partners while improving end- customer and vendor experience . You will guide your team in...A day in the life * Participate in an Customer Success Manager interview loop and debrief… more