- CVS Health (New York, NY)
- …in support of the Product Management team . **Required** + 5+ years of Voice of Customer Experience + 1+ year of people management experience + 1+ year of ... responsible for monitoring and providing actionable voice of the customer insights to our Digital product team ...with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role… more
- Michaels (Medford, NY)
- …the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - Medford, NY Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our… more
- Comcast (New York, NY)
- … team standards and objectives. + Provide feedback to the Senior Manager , Customer Success, on individual and team development needs. + Serve as a liaison ... Cloud, our Demand Side Platform (DSP) programmatic offering. The Customer Success team acts as the day-to-day...for how you do your job. + Own the customer experience think and act in ways… more
- LiveRamp (New York, NY)
- …(adoption, use case definition, stakeholder management) for large enterprise customers. Our Live/Insights Customer Success Manager team operates on the front ... Sales, Product & Engineering teams. Members of the Live/Insights Customer Success Manager team will...**Requirements and Qualifications** + 3-5 years of project management experience OR experience in customer -facing… more
- Mastercard (Harrison, NY)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Manager , Partner Customer Success Mastercard: Our Purpose We work to ... better decisions, drives innovation and delivers better business results. Job Title Manager , Partner Customer Success - Identity Verification Services (North… more
- SAS Retail Services (New York, NY)
- Summary Customer Development Manager - Convenience Channel At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Customer ... coverage plan that meets the business needs of the client and retail customer . Qualifications:- Bachelor's Degree or equivalent experience required- 3-5 years… more
- Justworks (New York, NY)
- Manager , Customer Support New York, New...+ Collaborate with internal teams to deliver a high-quality customer experience + Assist in formulating and ... Who You Are As an experienced leader on our Customer Support team , you will be responsible...resolving customer critical moments and turning a customer 's negative experience into a positive one… more
- IBM (Armonk, NY)
- **Introduction** A career in IBM Software means you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an ... a crucial role in mitigating risks and driving positive customer outcomes. As a Sr. CAP Manager ,...professional expertise** * Experience : +5 years of experience in Technical Account Management (TAM), Customer … more
- Amazon (New York, NY)
- …to make long-term strategic impacts on customers and businesses? As a Manager , Customer Success Management on the Household Essentials team , you will lead a ... vendor partners while improving end- customer and vendor experience . You will guide your team in...A day in the life * Participate in an Customer Success Manager interview loop and debrief… more