- International Paper (Conklin, NY)
- Customer Service Manager Description: **Position Title:** Customer Service Manager **Pay Rate** : $69,500 - $92,600 _Multiple factors, including ... Will Perform:** + Responsible for providing overall direction and leadership to the customer support team . Improve efficiency, profitability, and customer … more
- Google (New York, NY)
- …for our customers, unlock new GTM/product strategies for this segment and advocate for customer experience as a critical priority. You will need to consider the ... Program Manager , AI Acceleration, Google Customer Solutions...+ Analyze obstacles to hitting quarterly business, productivity, or customer experience goals, and partner with global… more
- Amazon (New York, NY)
- Description Shopbop is looking for a Customer Insights Manager to support and contribute to the customer analytics and insights efforts at Shopbop. This role ... team and play a vital role in driving customer loyalty by analyzing insights and partnering closely with...based on shopping behaviors, preferences and motivations, and present customer insights * Experience with customer… more
- Celestica (New York, NY)
- …ID: 126493 Remote Position: Yes Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of one or more ... directors for a large strategic customer , or customer group. The Global Accounts General Manager ...(as needed) program tracking or business meetings with the customer & internal account team members to… more
- SHI (Albany, NY)
- …effective communication with customers and internal teams to ensure a positive customer experience and foster trust. **Role Description** + Onboard customers ... - in our offices or yours.** **Job Summary** The Customer Success Manager is responsible for onboarding...with key customers and partners to ensure a positive customer experience and foster trust + Collaborate… more
- Celestica (New York, NY)
- …Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global Customer Business Unit ... need to develop Director and VP-level relationships with the customer and prioritize multiple initiatives and priorities on a...initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and… more
- Confluent (Albany, NY)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... account and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation… more
- MongoDB (New York, NY)
- …trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for technology and ... model. **Our ideal candidate will have** + 7+ years experience working in Customer Success, Account Management,... outcomes; including deciding when to include our executive team or c-suite in customer escalations, how… more
- Persado (New York, NY)
- …including: + Identify opportunities for process or product improvements to improve customer experience and outcomes + Platform analytics (ex: Google Analytics, ... 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with... engagements and communicating clearly the implications to key customer team stakeholders + Strong ability to… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- Job Title: Customer Service Manager Summary:In this role, you will manage support and develop Customer Service Representatives, ensuring the day-to-day ... execution of Customer Service operations; monitor team performance and contribute to a positive workplace. You...Cash process; Master's degree in SAP or similar ERP; customer -focused. Leadership experience in a customer… more