- Red River (Norfolk, VA)
- …MANAGER/ player-coach, blending strategic oversight with hands-on engagement in customer - facing security architecture, OEM alignment, and go-to-market ... Red River is seeking a Cybersecurity Practice Lead to drive the growth, maturity, and technical...IN THE MARKETS WE SERVE, building AND SELLING scalable customer solutions, and delivering architectural guidance in alignment with… more
- Sprinklr (VA)
- … customer - facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-...enable a brand's digital transformation. Its platform provides every customer - facing team with the ability to reach,… more
- Coinbase (Richmond, VA)
- …key results. * Lead and manage technical programs to improve the customer experience and scale operations. * Establish key results, write technical PRDs, ... customer support interactions to create an effortless experience . As a CX Technical Senior Program Lead...experience in technical program management, preferably in consumer facing experiences. * Strong project management skills with the… more
- Coinbase (Richmond, VA)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Lumen (Richmond, VA)
- …and industry SME for the portfolio of solutions, the candidate is expected to craft customer and sales- facing assets across the customer journey. **The Main ... the future. **The Role** We are seeking a Senior Lead Portfolio Marketing Manager to drive the creation and...a passion for technology and can easily take a customer -focused lens on how Lumen's network and digital infrastructure… more
- Google (Reston, VA)
- …a technical leadership role leading project teams and setting technical direction. + Experience in a customer - facing role, communicating technical concepts ... Must be a US Citizen to meet customer and compliance requirements, including potential access to...information. **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 8 years of experience in… more
- Lumen (Richmond, VA)
- …across the business to drive a superior, differentiated, and sustained customer experience . Ensures operational continuity and scalability across functional ... implement, and track postmortem analysis and preventive measures and then takes the lead in presenting that information to the customer . -Defines and… more
- Microsoft Corporation (Reston, VA)
- … experience engineering + OR equivalent experience . + 1+ year(s) of customer facing experience . **Other Requirements:** + Ability to meet Microsoft, ... to the customers and leading discussions with stakeholders on customer progression. + ** Lead efforts to improve...OR equivalent experience . + 3+ years of customer facing experience . + 2+… more
- L3Harris (Lynchburg, VA)
- …Management: Excellent verbal and written communication skills as this position is both outward facing ( customer ) and inward facing (internal team.) + Action ... land, sea and cyber domains in the interest of national security. Job Title: Lead , Program Manager - Land Mobile Radio Job Code: 28881 Job Location: Lynchburg, VA… more
- Sedgwick (Richmond, VA)
- …the world's best brands? + Apply your Workers Compensation & supervisory knowledge and experience to adjudicate complex customer claims in the context of an ... We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here,...energetic culture. + Deliver innovative customer - facing solutions to clients who represent virtually… more
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