- Wolters Kluwer (Richmond, VA)
- …You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality ... You will work closely with product strategy, marketing, technology, content operations, user experience , customer service and others in the organization. This is… more
- Microsoft Corporation (Reston, VA)
- … customer - facing scenarios involving network design, troubleshooting, or optimization. Customer Experience Program Mgmt IC5 - The typical base pay range ... Microsoft has an exciting opportunity for a **Principal Customer Experience Program Manager** in the...cloud service or onboarding them to a new platform. Lead and coordinate cross-functional project teams (engineering, product, marketing,… more
- Solvarus (Chantilly, VA)
- …integration to accommodate End to End Systems Engineering. + Integration and closure experience within overall customer domain. + Experience identifying user ... Solvarus Consulting is dedicated to solving the toughest challenges facing the Intelligence Community and Department of Defense. Join our team of experienced… more
- Google (Reston, VA)
- … in a Technical Sales Engineering role in a cloud computing environment or equivalent experience in a customer facing technical/engineering role. + 10 years ... maintaining the unique business infrastructure and compliant processes needed for this particular customer set. + Experience in customer engagement, building… more
- TekSynap (Arlington, VA)
- …defined thresholds + Monitor the Availability of Applications (including external facing applications and FDIC applications that are cloud-based) using synthetic ... for Cloud Based platform **REQUIRED QUALIFICATIONS** + Bachelor's degree or equivalent experience , advanced degree preferred. + Ten plus years of experience … more
- Amazon (Arlington, VA)
- …the team As member of Global Enterprise Services (GES), you will be joining a customer - facing team that serves as the technical execution engine behind all B2B ... As a member of the GES team, you will work with other internal and external- facing roles: Technical Program Managers (TPMs), Customer Care Team, Customer … more
- The Hertz Corporation (Richmond, VA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- ISC2 (Richmond, VA)
- …fulfillment operations with organizational goals. **Responsibilities** **Leadership & Strategy** + Build, lead , and mentor a team of Customer Success Account ... Responsibility** + Proven success in developing teams, driving accountability, and scaling customer - facing functions + this role will initally manage Customer… more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. The ideal candidate will have customer facing experience , be a proven collaborator across internal ... and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with ...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- Amazon (Arlington, VA)
- …The CET AI team leads AI and Large Language Model (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, ... who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions… more