- General Dynamics Information Technology (Fairfax, VA)
- …Family:** Functional Experts **Skills:** Analytical Thinking,Business Process Improvements, Customer Service,Planning,Requirements Definition ** Experience :** 5 + ... Success Manager, you will be responsible for advocating, supporting, facilitating, customer activities that help ensure a positive experience for ICAM… more
- Lumen (Richmond, VA)
- …and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned to our Inside and Mid-Market Customer Segment. ... account (DSR, for example) that requires daily intervention, meetings, customer , and sales facing requests, etc. +...**What We Look For in a Candidate** 5+years of customer success or account management experience … more
- The Hertz Corporation (Richmond, VA)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Rocket Software (Richmond, VA)
- …product enhancements. **Required** **Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support, etc.) ... post sales training to ensure a partner can effectively lead a sales opportunity and product implementations. + Sharing...ideally with experience using Kubernetes + Previous customer facing consulting experience , with… more
- Proofpoint (Reston, VA)
- …little or no direction, and above all a passion for ensuring a world class customer experience . **Your day-to-day** + Guide customers through each phase of their ... equivalent + 5 to 10+ years of industry leadership experience in a customer success, sales engineer,... success, sales engineer, senior support engineer, or other customer facing role with exposure to multiple… more
- Capital One (Mclean, VA)
- …One - both on the business and technology side. This product manager will lead massive efficiencies and customer experience improvements and will help ... Manager, Product Management - Customer Services & Strategy (US Card) Product Management...Experience translating business strategy and analysis into consumer facing digital products _Capital One will consider sponsoring a… more
- Amazon (Arlington, VA)
- …teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience . This position offers the opportunity to make meaningful ... execute strategic business plans that drive growth and improve customer experience * Analyze data trends to...Bachelor's degree * 4+ years of vendor or client facing experience in Account Management, Vendor Management… more
- Amazon (Arlington, VA)
- …teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience . This position offers the opportunity to make meaningful ... execute strategic business plans that drive growth and improve customer experience * Analyze data trends to...Bachelor's degree * 4+ years of vendor or client facing experience in Account Management, Vendor Management… more
- TD Bank (Vienna, VA)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... where they work, are customer facing . As we build our business...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Cardinal Health (Richmond, VA)
- …Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + ... PST - or as business needs dictate -remote** **_What Customer Service Operations contributes to Cardinal Health_** Customer... orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters… more