• Supervisor, Starlink Customer Support

    SpaceX (Hawthorne, CA)
    …voice of the customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery and drive process improvements ... Supervisor, Starlink Customer Support Hawthorne, CA Apply SpaceX was founded...accountability measures for team members, ensuring consistent follow-up and feedback to drive individual and team success + Lead… more
    SpaceX (08/08/25)
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  • Customer Experience Analyst Lead…

    Meta (Burlingame, CA)
    …(CX) team, you'll be part of a global team that unlocks the power of customer feedback and insights to drive customer experience improvements and business ... data, case transcripts, surveys, and other relevant data) 2. Monitor customer feedback to identify emerging trends and issues and performing root causes… more
    Meta (08/01/25)
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  • Customer Service Supervisor

    Aston Carter (Riverside, CA)
    …Keep the team informed of updates to products, services, and procedures. + Analyze customer feedback and prepare reports on inquiries and complaints. + Maintain ... escalated incidents and ensure timely resolution. + Collect and analyze customer feedback related to service quality. + Oversee product exchange and return… more
    Aston Carter (08/22/25)
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  • Senior Customer Success Manager, Strategic…

    Amazon (Santa Monica, CA)
    …define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. * ... Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the...policies should be applied equally. 4 | Fueled by feedback . We aim for SAS to be the preferred… more
    Amazon (08/08/25)
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  • Principal, Customer Engagement Manager…

    Intuit (San Diego, CA)
    … Champion** : Establish a systematic process for gathering and analyzing customer feedback specifically from Lighthouse participants. Proactively share insights ... **Overview** We're seeking a driven and empathetic Principal, Lighthouse Customer Engagement Manager to join our growing team. You'll play a pivotal role in our… more
    Intuit (07/05/25)
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  • Group Manager, Customer Implementation…

    Intuit (San Diego, CA)
    …friction points within the implementation journey, leveraging insights derived from customer feedback , support tickets, and internal process analyses. + ... product, and sales, providing expert input during pre-sales activities and relaying customer feedback for product improvements. + Partner with analytics teams… more
    Intuit (08/20/25)
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  • Vaccine Customer Representative - Denver…

    Merck (Sacramento, CA)
    … needs as it relates to helping them improve patient health outcomes, customer feedback , marketplace dynamics, and progress towards quality goals. + Providing ... n/a **Required Skills:** Account Planning, Adaptability, Customer Experience Design, Customer Experience Management, Customer Feedback Management, … more
    Merck (08/11/25)
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  • Customer Success Agent II (Seattle, WA)

    Coinbase (Sacramento, CA)
    …to fix issues with urgency. * Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the ... working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who...alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary… more
    Coinbase (08/09/25)
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  • Principal, Customer Success Specialist…

    Amazon (Sunnyvale, CA)
    …program participation. Product feedback loop: - Collect and communicate customer feedback , insights, and requirements to Go-To-Market teams. - Analyze ... Description As Principal, Customer Success Specialist GenAI within the AWS Specialists...Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive… more
    Amazon (08/08/25)
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  • Delivery Station Customer Service Assoc…

    Amazon (West Sacramento, CA)
    …situations while using empathy through phone and email; Responding promptly and prioritizing customer needs; Soliciting customer feedback to improve ... Description **Role:** Full-Time Delivery Station Customer Service Associate **Job Type:** Permanent **Location:** 3620 Ramos Drive, West Sacramento, CA **Pay Rate:**… more
    Amazon (08/08/25)
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