- Wayfair (West Palm Beach, FL)
- …the customer , by facilitating meaningful and engaging conversations. By communicating customer feedback , associates will have key information to share with ... Keep customers informed about the status of their orders and any potential delays. Customer Feedback : + Collect customer feedback to identify areas for… more
- Pearson (Tallahassee, FL)
- …supporting product features, certifications, and key education moments + Positive customer feedback and improved content discoverability across channels ... clips, portal highlights, or campaign-ready content to increase visibility and adoption ** Customer Storytelling & Feedback ** + Identify and spotlight customer… more
- Pearson (Tallahassee, FL)
- …Impact & Continuous Improvement** + Monitor content engagement, learning analytics, and customer feedback to assess effectiveness and improve onboarding outcomes ... **Job Title: Customer Education Strategist** **Reports To:** VP, Customer...involvement during early-stage onboarding + Positive learner satisfaction and feedback scores **_Applications will be accepted through 9/12/25. This… more
- Coinbase (Tallahassee, FL)
- …to fix issues with urgency. * Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the ... working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who...alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary… more
- Ford Motor Company (Tallahassee, FL)
- …iterative experiments and validation activities to test new FordPass concepts and gather customer feedback quickly through research methods. + **Analyze Data and ... results (OKRs) for the FordPass Vehicle Care experience. Analyze usage data, customer feedback , and business metrics (eg, feature adoption, service appointment… more
- Prime Therapeutics (Tallahassee, FL)
- …and driving performance to meet business and client goals + Analyze direct and indirect customer feedback to identify and address gaps in the customer ... passion and drives every decision we make. **Job Posting Title** Director, Customer Experience & Omnichannel **Job Description** The Director Customer Experience… more
- Merck (Tallahassee, FL)
- … needs as it relates to helping them improve patient health outcomes, customer feedback , marketplace dynamics, and progress towards quality goals. + Providing ... **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical...as education and resources. They do this to support customer operational and financial needs such as reimbursement information… more
- Wolters Kluwer (Tampa, FL)
- … customer issues and ensure proper resolution. + Perform detailed analysis of customer feedback and suggest improvements. + Oversee and ensure accuracy in ... place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, professional… more
- Burlington (Orlando, FL)
- …of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer -first focus and ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part Time... Service Lead** ! **Overview:** As the Part Time Customer Service Lead, under the guidance of the Assistant… more
- Lithia & Driveway (Tampa, FL)
- …and implement strategies to improve customer satisfaction and retention + Monitor customer feedback and generate reports to identify trends and areas for ... Dealership:L0341 Tampa Honda Tampa Honda Are you a customer service professional who has the drive to...training approved processes. + Manage and enhance the overall customer experience + Handle customer inquiries, concerns,… more
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