- Mass Markets (FL)
- …detailed reports on agent performance and key quality metrics. + Offer constructive feedback to agents to improve their performance. + Assist in the development and ... metrics such as Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes and best practices. +… more
- Black & Veatch (Orlando, FL)
- …our service offerings. Partner with project managers to understand and apply customer satisfaction methodologies, follow up on client feedback , and escalate ... in the Client Satisfaction Program** , helping identify key clients for feedback and using insights to enhance service delivery and relationship management. +… more
- BluePearl (Fort Myers, FL)
- …and organizational skills? + Do you love building successful teams who provide premier customer service and patient care? **Pay:** $21.50 - $29.60 / hour **This pay ... and the link between the client, the patient and the caregivers, offers feedback to co-managers to identify specific issues that occur and may cause dissatisfied… more
- AdventHealth (Altamonte Springs, FL)
- …to champion creative and progressive goals. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are ... behavioral and operations standards. Accountability is provided through focused and timely feedback . Feedback will include both recognition of success and… more
- Travel + Leisure Co. (Orlando, FL)
- …the accounting team reporting to this position, as well as providing regular feedback and formal bi-annual coaching. This role is hybrid in office Monday, Tuesday ... compliance. + Develop, train, manage and coach accounting staff, provide regular feedback and formal coaching bi-annually. **What You'll Bring:** + Bachelor's degree… more
- Walmart (Tampa, FL)
- …facilitator in training programs Manages systematic approaches to solicit feedback from training participants Utilizes the organizations training lifecycles and ... manner Actively listens to others seeks and provides constructive feedback and provides ideasrecommendations on processes Proactively builds professional network… more
- JPMorgan Chase (Tampa, FL)
- …role will be assisting in stakeholder interactions to understand their needs, gather feedback , and help represent our tools effectively. You will work closely with ... + Collaborate with internal teams regarding servicing tool related inquiries and feedback . + Contribute to defining and managing the product roadmap, ensuring… more
- Marriott (Tampa, FL)
- …to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. Implements training programs related ... if Operations Team is meeting service needs and provides feedback to operations team. * Participates in public space...owners, vendors, guests) on a regular basis to obtain feedback on quality of product, service levels and overall… more
- Medtronic (West Palm Beach, FL)
- …business/marketing policies to employees to maintain consistency and responsiveness to customer needs. + Develop and maintain strong relationships with key account ... objectives. + Work strategically with direct reports to analyze and interpret customer needs. + Manage the district budget and effectively control selling expenses.… more
- Marriott (Clearwater Beach, FL)
- …brand initiatives. Verifies the rooms' operations meet the brand's target customer needs, verifies employee satisfaction, focuses on growing revenues and maximizes ... exceed the needs and expectations of the brand's target customer and employees and provides a return on investment....if Operations Team is meeting service needs and provides feedback to operations team. * Participates in public space… more