- Cengage Group (Jacksonville, FL)
- …tracking industry trends, competitor strategies, market dynamics, product developments, and customer feedback to enable data-driven decisions across product ... Influence product roadmap development based on business initiatives, market needs and customer feedback . + **Sales enablement.** Strategize with Sales Enablement… more
- Marriott (St. Petersburg, FL)
- …to obtain feedback about their experiences on property; utilizes guest/ customer feedback to recognize outstanding employee service performance and improve ... business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans… more
- United Airlines (Tampa, FL)
- …for co-worker / customer issues, measured through employee engagement surveys, customer feedback surveys, - survey results-UP, lower number of employee ... day. **Team Leadership Activities** + Engage front-line co-workers to deliver excellent customer service and an on-time quality product - for example, participate in… more
- AssistRx (Orlando, FL)
- …- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds ... Other skills required: + Previous work experience in Medical Reimbursement or Customer Service. + Submitting billing data to appropriate insurance providers +… more
- AssistRx (Orlando, FL)
- …- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds ... developing improvements in productivity, quality, internal team relationships, and customer service. The Quality Assurance Specialist regularly provides support to… more
- SHI (Tallahassee, FL)
- …communication between others. + Customer Service: Can proactively seek out customer feedback , empathize with customers, and tailor solutions to their unique ... trends, and seek personal and professional growth. Embracing a customer -focused, adaptable, and collaborative mindset, along with demonstrating accountability,… more
- Under Armour, Inc. (Tallahassee, FL)
- …sessions for contact center staff * Organize and direct focus groups to solicit feedback from customer service representatives. * Ensure staffing is aligned with ... Customer Service Systems Ops Analyst ** Customer ...establish a culture of improving efficiency and share consumer feedback to the larger UA team to help guide… more
- Cognizant (Tallahassee, FL)
- …in the development of training materials for new team members. + Monitor customer feedback and suggest improvements to enhance service quality. + Communicate ... new processes and technologies to streamline operations. + Provide feedback to management on customer trends and...operations. + Provide feedback to management on customer trends and potential areas for service enhancement. +… more
- Stryker (Plantation, FL)
- …relationships with both sales representatives and key account contacts and stakeholders; obtain customer feedback to both maintain and improve upon delivering an ... Manager on Stryker Communication's Field Operations team you will develop and manage customer new build or renovation projects from the planning and budgeting phase… more
- Travel + Leisure Co. (Orlando, FL)
- …complex issues and working with relevant departments to find solutions. * Analyze customer feedback , data, and trends to identify opportunities for service ... leading a team of sales agents, ensuring high performance, and delivering exceptional customer service. **How You'll Shine:** * Lead and mentor a team of activation… more