- Amazon (New York, NY)
- …and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback , market insights, and internal data to contribute to the ... strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you...investigate both positive and negative feedback trends. Establish improvement plans… more
- Crate & Barrel (New York, NY)
- …functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance. + Ensure all customers ... design, then join the team as a Team Leader, Customer Experience & Outreach Your upbeat attitude and ability...out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them… more
- Crate & Barrel (White Plains, NY)
- …functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance. + Ensure all customers ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude and ability...out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them… more
- Merck (Albany, NY)
- …Business Analysis, Business Strategies, Client Communication, Customer Experience Design, Customer Experience Management, Customer Feedback Management, ... **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer … more
- PagerDuty (Albany, NY)
- …+ Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon. Strategic Leadership: + Develop and implement ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
- The Hertz Corporation (Astoria, NY)
- …personal belongings. Offer assistance as needed. + Drive continuous improvement by communicating customer feedback to team and engaging in action planning to ... The P **art Time Instant Return Customer Service Associate** is an essential member of...key responsibilities and accountabilities are: + Provides world class customer service by managing vehicle returns process, in compliance… more
- CVS Health (New York, NY)
- …tools may include customer surveys, session replay tools, direct customer feedback , market research, call shadowing, competitive benchmarking, and other ... Digital CEM is responsible for monitoring and providing actionable voice of the customer insights to our Digital product team along with monitoring key operational… more
- Wolters Kluwer (Colonie, NY)
- … customer issues and ensure proper resolution. + Perform detailed analysis of customer feedback and suggest improvements. + Oversee and ensure accuracy in ... place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, professional… more
- Amazon (New York, NY)
- …preferences and motivations, and present customer insights * Experience with customer feedback and research tools including Qualtrics survey platforms * ... Description Shopbop is looking for a Customer Insights Manager to support and contribute to the customer analytics and insights efforts at Shopbop. This role is… more
- Burlington (Riverhead, NY)
- …of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer -first focus and ... a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part Time... Service Lead** ! **Overview:** As the Part Time Customer Service Lead, under the guidance of the Assistant… more