- Philips (Latham, NY)
- …issues are promptly addressed. Conducts thorough post-project evaluations, gathering and analyzing customer feedback to identify areas for improvement and ensure ... The Customer Project Manager is responsible for leading the...execution of complex project tasks, ensuring all deliverables meet customer expectations and are completed within the agreed-upon timeline,… more
- Robert Half Finance & Accounting (Ballston Spa, NY)
- …agreements and ensuring all required documentation is completed promptly. * Gather customer feedback through surveys and interactions, sharing insights with ... with a company in the Saratoga Area. We are looking for a detail-oriented Customer Account Coordinator. In this role, you will serve as a critical link between… more
- Amazon (New York, NY)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback , and success metrics to continuously improve solution offerings ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Rocket Software (Albany, NY)
- …can effectively lead a sales opportunity and product implementations. + Sharing customer feedback to product management for future product enhancements. ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer is an Enterprise Content Management (Mobius ECM) product… more
- Kuehne+Nagel (Jamaica, NY)
- …pro-active customer communication, and effectively handle and respond to customer feedback , complaints and escalations, and ensure swift corrective actions. ... counts in more ways than we imagine. **** As Customer Care Specilaist you will ensure consistent shipment monitoring...Ensure awareness of customer facing digital solutions and encourage usage by our… more
- Bassett Healthcare (Cooperstown, NY)
- …courteous manner, and relays messages to appropriate personnel, as evidenced by customer feedback . Transcribes provider orders timely and accurately during ... supervisor. Supports interdepartmental patient flow process, as evidenced by customer feedback and as observed by supervisor. Assists in supporting Environment… more
- Trellix (Albany, NY)
- …Peer Insights, and other relevant review sites + Track, report, and optimize customer participation and feedback metrics + Collaborate with CSMs to identify ... **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:**...**_Role Overview:_** We're looking for a passionate and detail-oriented Customer Advocacy & Marketing Specialist to help bring our… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies ... closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to… more
- Justworks (New York, NY)
- …Demonstrate ownership for the products you build and understand their impact through direct customer feedback . + Actively hone your knowledge of the PDLC, from ... ownership for the products you build and understand their impact through customer feedback + Develop user-centered insights through research, leveraging data,… more
- The Estee Lauder Companies (New York, NY)
- …provide feedback : 15% of time** * Cultivate local knowledge from the field, customer feedback , and competitor activity to provide insight for the needs of ... to drive performance. They will oversee the consistent delivery of superior customer experience and execution of seasonal brand plans, promotional calendars, and… more
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