- Comcast (Bellport, NY)
- …of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and ... Solutions, Product Management, and Engineering for providing guidance and feedback on product usage, gaps and needs + Provide... on internal projects to improve product usage and customer service + Design and provideadvanced trainings to internal… more
- Walmart (New York, NY)
- …across all customer touchpoints Constantly incorporates applicable and actionable customer feedback Understands customer behavior across channels or ... and promotion strategy Executes prioritized strategic initiatives Analyzes competition customer behavior industry trends and the macro environmentChannel Strategy… more
- University of Rochester (Rochester, NY)
- …with the appropriate individuals. Coordinate effectively with supervisor and manager to provide customer feedback , and work to identify root causes of issues. - ... operational aspects of the courier services department, including drivers, couriers, customer report deliveries, and customer laboratory supply deliveries. Works… more
- SHI (Albany, NY)
- …communication between others. + Customer Service: Can proactively seek out customer feedback , empathize with customers, and tailor solutions to their unique ... trends, and seek personal and professional growth. Embracing a customer -focused, adaptable, and collaborative mindset, along with demonstrating accountability,… more
- Microsoft Corporation (New York, NY)
- …digital transformation and align technology to customer business needs. Understands customer needs, collects customer feedback , and provides strategic ... projects, and managing performance. Proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team. Uses… more
- Amazon (New York, NY)
- …provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. The Programmatic ... of Amazon DSP by assisting customers with product beta participation, capturing customer feedback , and collaborating closely with cross-functional Amazon teams… more
- Capgemini (New York, NY)
- …for contact center and omnichannel support. * Monitor solution performance and customer feedback to drive continuous improvement. Product Expertise & Enablement ... feedback loops by identifying enhancement opportunities based on customer interactions. **Required Experience** * Experience in technical support, solution… more
- Amazon (New York, NY)
- …voice of the customer ; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability ... Description Are you a customer -obsessed builder with a passion for helping customers...that drive results for our customers. We provide critical feedback from customers to inform our product roadmap, and… more
- Lenovo (NY)
- …+ Work closely with R&D, engineering, and product management teams to incorporate customer feedback into the product development lifecycle. + Ensure products are ... innovation. This role focuses on aligning technology solutions with customer needs and supporting sales growth. Acting as a...solutions that meet their unique needs. + Establish a feedback loop with customers to continuously improve products and… more
- Amazon (New York, NY)
- …of Amazon DSP by assisting customers with product beta participation, capturing customer feedback , and collaborating closely with cross-functional Amazon teams ... troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted… more
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