- The Hertz Corporation (Buffalo, NY)
- …satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback , and individual coaching when ... The **Part Time Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of… more
- CVS Health (Albany, NY)
- …and ensure product solutions drive competitive differentiation. - Collects and analyzes customer feedback , incorporating findings into the product strategy to ... for target segment - Develops product requirements and roadmaps and incorporates feedback from customers into the product strategy. - Partners with distribution and… more
- JPMorgan Chase (New York, NY)
- …delivery. + Promote and manage systems for collecting and analyzing employee and customer feedback to continuously improve services across the region. + Lead, ... opportunities for service enhancements and innovations to improve employee and customer experience. + Oversee the day-to-day operations of amenity services,… more
- Lenovo (New York, NY)
- … & Market Insight:** Drive voice-of- customer initiatives, user research, and customer feedback loops. Analyze market trends, customer needs, and ... technology and business partners to co-develop solutions that address evolving customer needs and expand beyond existing product offerings. Foster long-term… more
- The Hartford (New York, NY)
- …to prioritize customer needs and deliver exceptional service by integrating customer feedback into engineering solutions, ensuring that customer ... with a strategic mindset to champion industry-leading technical standards and customer -focused risk mitigation strategies across our organization. As a Technical… more
- PagerDuty (Albany, NY)
- …acumen and customer empathy with the ability to synthesize qualitative customer feedback with data-led insights (A/B and multivariate testing) to ruthlessly ... scientists, engineers, and designers to transform ambiguous projects into exceptional customer experiences, while working closely with Marketing, Sales, and … more
- Amazon (New York, NY)
- …sharing it back to the Worldwide Specialist Organization (WWSO) team to ensure customer feedback is amplified to effectively influence our technology roadmaps ... of Go-To-Market Specialists for the Healthcare and Lifesciences (HCLS) customer segment. The Specialist team for HCLS is responsible...will lead also acts as an aggregation point for feedback and input from all the customers in HCLS… more
- Monro Muffler/Brake (Fairport, NY)
- …product mix (good/better/best), adjusting strategy based on commercial, operational, and customer feedback + Synthesize consumer insights, market intelligence, ... and margin optimization. This role will align product offerings with major customer requirements and collaborate on pricing strategies and portfolio optimization to… more
- Amazon (New York, NY)
- …our value proposition is clearly communicated. You'll likely end your day analyzing customer feedback and technical metrics from recent launches and preparing ... solutions to market that empower businesses to amplify their operations and customer engagement through connected devices and services. Key job responsibilities *… more
- Amazon (New York, NY)
- …detailed interaction behaviors. - Create user-centered designs by considering market analysis, customer feedback , site metrics, and usability findings. - Develop ... exciting and diverse programs worldwide. Key job responsibilities - Analyze customer problems and design delightful solutions that meet measurable business goals.… more