- Pearson (Harrisburg, PA)
- …supporting product features, certifications, and key education moments + Positive customer feedback and improved content discoverability across channels ... clips, portal highlights, or campaign-ready content to increase visibility and adoption ** Customer Storytelling & Feedback ** + Identify and spotlight customer… more
- Pearson (Harrisburg, PA)
- …Impact & Continuous Improvement** + Monitor content engagement, learning analytics, and customer feedback to assess effectiveness and improve onboarding outcomes ... **Job Title: Customer Education Strategist** **Reports To:** VP, Customer...involvement during early-stage onboarding + Positive learner satisfaction and feedback scores **_Applications will be accepted through 9/12/25. This… more
- Proofpoint (Philadelphia, PA)
- …that support onboarding, adoption and renewal journeys + Gather insights from customer feedback , usage data and interviews to inform marketing strategies, ... core values: Bold in how we dream and innovate, Responsive to feedback , challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary… more
- Coinbase (Harrisburg, PA)
- …to fix issues with urgency. * Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the ... working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who...alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary… more
- Ford Motor Company (Harrisburg, PA)
- …iterative experiments and validation activities to test new FordPass concepts and gather customer feedback quickly through research methods. + **Analyze Data and ... results (OKRs) for the FordPass Vehicle Care experience. Analyze usage data, customer feedback , and business metrics (eg, feature adoption, service appointment… more
- Crate & Barrel (King Of Prussia, PA)
- …functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance. + Ensure all customers ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude and ability...out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them… more
- Comcast (Philadelphia, PA)
- …of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping ... while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System, and quality… more
- Prime Therapeutics (Harrisburg, PA)
- …and driving performance to meet business and client goals + Analyze direct and indirect customer feedback to identify and address gaps in the customer ... passion and drives every decision we make. **Job Posting Title** Director, Customer Experience & Omnichannel **Job Description** The Director Customer Experience… more
- Merck (Harrisburg, PA)
- … needs as it relates to helping them improve patient health outcomes, customer feedback , marketplace dynamics, and progress towards quality goals. + Providing ... **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical...as education and resources. They do this to support customer operational and financial needs such as reimbursement information… more
- Robert Half Finance & Accounting (West Chester, PA)
- …and ability to interpret customer data . Proficiency with CRM systems, customer feedback platforms, and customer analytics tools For more information ... Description Industry-leading company seeks a Director of Customer Experience with proven expertise in customer...of Customer Experience with proven expertise in customer experience, customer service, customer … more