- Concentrix (Harrisburg, PA)
- Job Title: Customer Success Specialist (Remote) Job Description The Customer Success Specialist supports an existing customer base to cultivate and build ... strong customer relationships over the customer lifecycle while ensuring customer satisfaction and...and address specific objections + Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and… more
- The Hertz Corporation (Harrisburg, PA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact… more
- Confluent (Harrisburg, PA)
- …United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At ... this team. Those who ask hard questions, give honest feedback , and show up for each other. No egos,...Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Amazon (Spring House, PA)
- …be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong ... and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities - Interact… more
- The Hertz Corporation (Harrisburg, PA)
- …and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that sits at ... the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations....rentals and Net Promoter Score + Building a data-driven feedback loop to prioritize fixes that matter most to… more
- Confluent (Harrisburg, PA)
- …certain kind of person to join this team. Those who ask hard questions, give honest feedback , and show up for each other. No egos, no solo acts. Just smart, curious ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...Manager (SCSM) will play a key role in driving customer success, retention, and subscription expansion within our Public… more
- Confluent (Harrisburg, PA)
- …certain kind of person to join this team. Those who ask hard questions, give honest feedback , and show up for each other. No egos, no solo acts. Just smart, curious ... Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as… more
- Penn Medicine (Lancaster, PA)
- …of Registration. + Provides orientation for new employees and offers feedback to supervisor manager throughout onboarding process. Provides on-going training to ... Assists with reviews of authorization denial data. + Provides feedback to supervisor manager for Annual Performance Reviews. +...equivalent required. + One 1 year experience as a Customer Service Specialist. + One 1 year experience in… more
- Paper Source (Newtown, PA)
- …to communicate effectively and work collaboratively Expected Behaviors * Prioritize customer experience above all else. * Communicate feedback effectively ... - you love selling our products and make the customer experience exceptional by sharing your knowledge with your...effectively and collaboratively with the store team. * Give feedback honestly and respectfully to store team when appropriate.… more
- DriveTime (Pittsburgh, PA)
- …lives of our customers and our employees by placing a focus on putting the right customer , in the right vehicle, on the right terms and on their path to ownership. ... This is not your typical sales role. As a ** Customer Experience Guide** , you are at the center...+ Must be able to retain training instruction, implement feedback received, and adapt to any and all changes… more