- TD Bank (Philadelphia, PA)
- …Manages the banking needs and acts as a primary contact for the mass affluent Customer segment and can connect the client to specialists and ensure all banking needs ... of the role is to grow, deepen, and retain Customer relationships by delivering TD's model of convenience, sales,...details to eligible Customers. + Provides coaching and ongoing feedback to Retail staff on effective methods to make… more
- Towne Park (Philadelphia, PA)
- …a new opportunity to brighten someone else's day and make an impact. When we see a customer , a client or one of our own team members smile, we know we made an ... The Associate Manager is responsible for ensuring high levels of client, customer and associate satisfaction at a designated Towne Park location. Key… more
- TD Bank (Pittsburgh, PA)
- …assigned Lockbox services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss ... for necessary investments and monitoring performance to optimize profitability and customer satisfaction. The candidate must have deep industry experience and be… more
- Cengage Group (Philadelphia, PA)
- …a single static course to a personalized, outcomes-driven learning ecosystem that meets customer needs. + Lead our shift from print to digital learning experiences ... through data driven decision making and deep customer knowledge. + Lead experimentation to apply innovative tools...validate potential solutions + Use research, data, and direct feedback through rapid prototyping, user testing and iterative … more
- Vestis Services (Reading, PA)
- …safety, and finance. He/she drives profitability and growth by putting the customer first, while investing in our people by coaching, engaging and motivating ... all facets of the market center including sales, finance, people leadership, and customer service with full P&L accountability. + Manage a Market Center (MC)… more
- Sprinklr (PA)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Verint Systems, Inc. (Harrisburg, PA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales… more
- The Childrens Place (Washington, PA)
- …initiatives + Foster a positive work environment and provides direct, objective feedback in a timely manner + Assess performance and provide the appropriate ... level of feedback on a daily basis and during the annual...and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and… more
- Greene Tweed (Lansdale, PA)
- …escalations and market dynamics for determining price increases as required. Ensures customer contracts are in alignment with product and pricing strategies and ... should be spent in externally facing interactions. + Monitors competitor, customer , industry, and supplier activities. Leverages secondary research and market growth… more
- Highmark Health (Harrisburg, PA)
- …Utilization Management (UM) and Case Management (CM) processes and files, delivering feedback reports to business partners and reviewing corrective action plans. Key ... throughout. + Interpret complex data flow/ information sharing activities, customer integrations, and information safeguards into simplified and high-level… more