- Comcast (Pittsburgh, PA)
- …Administers cash handling policies and procedures. + Leverages available tools to monitor customer feedback , coach and take action to improve the store ... Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us… more
- Cengage Group (Philadelphia, PA)
- …tracking industry trends, competitor strategies, market dynamics, product developments, and customer feedback to enable data-driven decisions across product ... Influence product roadmap development based on business initiatives, market needs and customer feedback . + **Sales enablement.** Strategize with Sales Enablement… more
- Crate & Barrel (Philadelphia, PA)
- …with the Assistant Manager to review business results, execution of plans/strategies, customer feedback and associate performance. + Coach associates on ... team to meet daily sales goals - and exceed customer expectations. With a constant eye on the sales...out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them… more
- Globus Medical, Inc. (Audubon, PA)
- …changes. + Proactively identify and communicate improvement opportunities based on customer feedback , internal testing, or supplier input. **Qualifications:** + ... applications to the FDA and other regulatory bodies. + ** Customer Engagement:** + Obtain market feedback from...bodies. + ** Customer Engagement:** + Obtain market feedback from surgeons and other customers to determine functional… more
- Proofpoint (Harrisburg, PA)
- …gather feedback to identify trends and acting as the voice of the customer , provide that structured feedback to product management. + Identify At Risk ... Bold in how we dream and innovate, Responsive to feedback , challenges, and opportunities, Accountable for results and best-in-class...our growing field services team. The mission of the Customer Success Manager is to ensure that our customers… more
- SHI (Harrisburg, PA)
- …communication between others. + Customer Service: Can proactively seek out customer feedback , empathize with customers, and tailor solutions to their unique ... trends, and seek personal and professional growth. Embracing a customer -focused, adaptable, and collaborative mindset, along with demonstrating accountability,… more
- Under Armour, Inc. (Harrisburg, PA)
- …sessions for contact center staff * Organize and direct focus groups to solicit feedback from customer service representatives. * Ensure staffing is aligned with ... Customer Service Systems Ops Analyst ** Customer ...establish a culture of improving efficiency and share consumer feedback to the larger UA team to help guide… more
- TE Connectivity (Harrisburg, PA)
- …on quality-related matters and escalations. o Provide the Voice of the Customer feedback with product management, product engineering and manufacturing locations ... safer, sustainable and more connected world.** **Job Overview** TE Connectivity's Customer Quality Reliability Engineer Manager is responsible for leading a team… more
- Oshkosh Corporation (Mcconnellsburg, PA)
- …maintain high levels of product knowledge and support skills. + Work closely with customer support to communicate customer feedback and technical issues. + ... Provide input on product improvements based on customer feedback and trends **MINIMUM QUALIFICATIONS** + High School Diploma or its equivalent + Minimum of 1… more
- Fortive Corporation (Pittsburgh, PA)
- …exceptional service. 6. Work closely with Product and Engineering teams to provide customer feedback and influence product roadmaps. 7. Lead and coach ... 18. Influence pricing strategies based on technical insights and customer feedback , ensuring competitive and profitable offerings. **Qualifications:**… more
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