- Baylor Scott & White Health (Dallas, TX)
- …in the Customer Experience Office. In this role, you will turn customer feedback into actionable insights that shape organizational strategy and elevate the ... or systems related to VoC. 6. **Analytical Expertise:** Strong ability to analyze customer feedback and experience metric data, identify key trends and insights,… more
- Kalkomey Enterprises, LLC (TX)
- …to customer queries. Feedback Collection + Gather and document customer feedback to identify opportunities for improvement and share insights with ... fit diverse customer needs; keeps internal teams informed about customer feedback and trends. Dependability: Consistently delivers high-quality customer… more
- SpaceX (Bastrop, TX)
- …voice of the customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery and drive process improvements. ... Supervisor, Starlink Customer Support - Weekend Nights Bastrop, TX Apply...accountability measures for team members, ensuring consistent follow-up and feedback to drive individual and team success. + Lead… more
- Meta (Austin, TX)
- …(CX) team, you'll be part of a global team that unlocks the power of customer feedback and insights to drive customer experience improvements and business ... data, case transcripts, surveys, and other relevant data) 2. Monitor customer feedback to identify emerging trends and issues and performing root causes… more
- Chewy (Richardson, TX)
- …PIC, Vet Services, Legal and Compliance to analyze, correct and address customer feedback regarding Rx products, Storefront , promotions and various ... leaders on your team. + Develop bench strength for Customer Service through effective coaching, feedback and development plans for your leaders by carrying out… more
- Amazon (Austin, TX)
- …barriers to adoption. Conduct customer briefing and use the customer feedback to continually improve the product direction, identifying/confirming market ... automate inventory management, reduce stockouts, and resolve demand-supply mismatches. Translate customer feedback into product priorities, ensuring our agents… more
- Amazon (Austin, TX)
- … success initiatives. Product feedback loop: Collect and communicate customer feedback , insights, and requirements directly to AWS Go-To-Market and ... Description As Customer Success Specialist Amazon Connect within the AWS Customer Success Center of Excellence, you will drive enterprise adoption and measurable… more
- Nutanix (Houston, TX)
- …practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and service ... v4, TOGAF). + Excellent communication and relationship skills, capable of advocating for customer needs and delivering constructive feedback to internal teams. +… more
- Merck (Austin, TX)
- … needs as it relates to helping them improve patient health outcomes, customer feedback , marketplace dynamics, and progress towards quality goals. + Providing ... n/a **Required Skills:** Account Planning, Adaptability, Customer Experience Design, Customer Experience Management, Customer Feedback Management, … more
- Coinbase (Austin, TX)
- …to fix issues with urgency. * Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the ... working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who...alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary… more