- Baylor Scott & White Health (Dallas, TX)
- …in the Customer Experience Office. In this role, you will turn customer feedback into actionable insights that shape organizational strategy and elevate the ... or systems related to VoC. 6. **Analytical Expertise:** Strong ability to analyze customer feedback and experience metric data, identify key trends and insights,… more
- SpaceX (Bastrop, TX)
- …voice of the customer to identify areas for improvement, ensuring that customer feedback is used to enhance service delivery and drive process improvements. ... Supervisor, Starlink Customer Support - Weekend Nights Bastrop, TX Apply...accountability measures for team members, ensuring consistent follow-up and feedback to drive individual and team success. + Lead… more
- Kalkomey Enterprises, LLC (TX)
- …to customer queries. Feedback Collection + Gather and document customer feedback to identify opportunities for improvement and share insights with ... fit diverse customer needs; keeps internal teams informed about customer feedback and trends. Dependability: Consistently delivers high-quality customer… more
- Amazon (Austin, TX)
- …barriers to adoption. Conduct customer briefing and use the customer feedback to continually improve the product direction, identifying/confirming market ... automate inventory management, reduce stockouts, and resolve demand-supply mismatches. Translate customer feedback into product priorities, ensuring our agents… more
- Amazon (Austin, TX)
- … success initiatives. Product feedback loop: Collect and communicate customer feedback , insights, and requirements directly to AWS Go-To-Market and ... Description As Principal, Customer Success Specialist Amazon Connect within the AWS Customer Success Center of Excellence, you will drive enterprise adoption and… more
- AireSpring (Dallas, TX)
- …+ Team Collaboration: + Partner with Product and Support teams to relay customer feedback and advocate for product improvements. + Collaborate with marketing ... by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20… more
- Coinbase (Austin, TX)
- …to fix issues with urgency. * Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the ... working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who...alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary… more
- Amazon (Dallas, TX)
- …program participation. Product feedback loop: - Collect and communicate customer feedback , insights, and requirements to Go-To-Market teams. - Analyze ... Description As Principal, Customer Success Specialist GenAI within the AWS Specialists...Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive… more
- Amazon (Mckinney, TX)
- …situations while using empathy through phone and email; Responding promptly and prioritizing customer needs; Soliciting customer feedback to improve ... Description **Role:** Full-Time Delivery Station Customer Service Associate **Job Type:** Permanent **Location:** 1398 Industrial Boulevard, McKinney, TX **Pay… more
- Amazon (Dallas, TX)
- …program participation. Product feedback loop: - Collect and communicate customer feedback , insights, and requirements to Go-To-Market teams. - Analyze ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more