- Amazon (Austin, TX)
- …multiple projects with dependencies on other internal organizations. You will draw on customer feedback , usage and operational data, and your experience leading ... Access Management (IAM) strategy and execution globally for Amazon Customer Service. You must be undeterred by big scale...Lead software delivery projects to close security gaps within Customer Service A day in the life On any… more
- Amazon (Austin, TX)
- …analysis and make recommendations for improvement areas * Relay market needs and customer feedback to internal Amazon teams including Product Management and ... team looking for a highly driven, entrepreneurial, analytical and customer -obsessed individual to help create and lead the ...customer -obsessed individual to help create and lead the Customer Growth strategy. The ideal candidate will be excited… more
- Amazon (Austin, TX)
- …analysis and make recommendations for improvement areas * Relay market needs and customer feedback to internal Amazon teams including Product Management and ... Product Management and Tech to challenge industry norms, design customer -obsessed solutions, and redefine how logistics is sold and...management when necessary * Meet or exceed targets for customer and/or feature spend adoption A day in the… more
- Caterpillar, Inc. (Irving, TX)
- …or large software products. **Software Product Technical Knowledge** : + Solicits customer feedback ; reports and monitors bugs and implementation issues. + ... + Recognizes, clarifies, and prioritizes concerns. **Effective Communications:** + Delivers helpful feedback and welcomes input from others + Takes complex ideas and… more
- Travelers Insurance Company (Richardson, TX)
- …the end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team ... the approach to manage adoption and mitigate resistance. + Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or… more
- JPMorgan Chase (Plano, TX)
- …support the overall strategic roadmap and value proposition + Use data and customer feedback to perform analyses that inform product decisions, understand ... leading cross-functional teams through product development lifecycle to identify customer pain points, opportunities, rigorous prioritization, and deliver products… more
- Amazon (Dallas, TX)
- …analytical and problem-solving skills . Demonstrated use of qualitative and quantitative customer feedback to drive successful product strategies and outcomes ... data and delivering results to discover and solve negative customer experiences. You will enjoy working with one of...of the richest data sets in the world, uncovering customer issues and developing innovative solutions while working across… more
- CVS Health (Austin, TX)
- …minimizing impact on systems and operations; Solicits and assesses internal and external customer feedback to enhance continuous quality improvement to self and ... and every day. **Position Summary** Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. Partner with… more
- SHI (Austin, TX)
- … pain points and propose solutions to address them. Actively seeks customer feedback and incorporates it into product improvements. Self-Motivation: Can ... driving development initiatives. * Identify and resolve potential issues within customer ServiceNow environments to enhance platform efficiency. * Stay informed on… more
- Celestica (Houston, TX)
- …and communicate status to the business leaders and customers. Review and interpret customer specifications and provides customer feedback + Coordinate ... Fulfillment/Continuity of Supply, Solution delivery across products & service offerings, Customer Specific Needs) + Define the program governance (controls) + Manage… more