- HP Inc. (Spring, TX)
- …multi-year strategy for the Commercial PC Security portfolio + Translate market trends, customer needs, and field feedback into strategic priorities and product ... the security product strategy in executive communications, internal forums, and customer engagements + Cultivate and manage key partnerships with external technology… more
- RELX INC (Houston, TX)
- …for multi-product initiatives + Work closely with development teams to provide customer -centric levels of feedback regarding the design and implementation of ... subscriber account list of 200+ accounts + Provide comprehensive customer service to existing users, including by not limited...on retention strategies and best practices for the overall Customer Experience + Technical tracking of all activity via… more
- Sunnova Energy International Inc. (TX)
- …associated with renewable systems and solutions + Documents end-user use cases and customer experience and provides feedback to the equipment manufacturers + ... product features and functionality of new equipment and technology meet the customer -market needs + Presents new product designs or recommendations to leadership for… more
- Otsuka America Pharmaceutical Inc. (Abilene, TX)
- …colleagues, such as Customer Service Specialists (CSS), as needed. + Ensure customer requests are met and solicit feedback on the quality of engagement. ... products for the maintenance of everyday health. In its evolved customer engagement model, a Neuroscience Specialist engages healthcare providers (HCPs) using… more
- Chemours (Austin, TX)
- …Enhancement processes. + Implements value-based / strategic pricing strategies. + Takes customer and market trends, feedback , and opportunities to help set ... + Validates key market dynamics and gaps assumptions using the Voice of Customer process building long term market development relationships with key customers. +… more
- HCA Healthcare (San Antonio, TX)
- …scheduled work orders and equipment break-downs utilizing available staff, while maintaining customer satisfaction based on feedback for work order status. Build ... and maintain data for systems and procedures in Word and Excel spreadsheet forms, input on employee ratings and occasional discipline, parts and service purchase order systems, peer interviewing, pre/post construction project input and quality standards,… more
- Caterpillar, Inc. (Irving, TX)
- … relationships via delivery on commitments, open communication, and on-going feedback /improvement. * Anticipates customer needs, focusing efforts to proactively ... that will enable value selling consistently. * * Solicits feedback from the dealer & customer community...* Solicits feedback from the dealer & customer community as a valued solution provider. **Strategic Thinking:**… more
- Sysco (Houston, TX)
- …refer to the Sales Process SOP **Insight Sharing:** + Participate in daily feedback collection meetings + Relay critical customer insights to management + ... cross-functional teams + Track resolution progress and implementation results + Monitor customer satisfaction metrics + Document all feedback and resolutions… more
- Harbor Freight Tools (Spring, TX)
- …to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others. Customer Focus Acts with internal and external ... through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to… more
- Ricoh Americas Corporation (El Paso, TX)
- …management of site and Field Service Representative staff. + Maintain a customer -focused environment with regular feedback and satisfaction surveys. + Ensure ... Services Performance is measured through SLA results and client feedback . Responsibilities include talent selection, recruitment, onboarding, employee retention,… more