- Middlesex Savings (Westborough, MA)
- …customer experience and reduce effort. + Identify, develop, and monitor sources of customer feedback , including, but not limited to, customer surveys, ... satisfaction scores) and recommend improvements. + Use data from customer feedback , as well as journey maps,...influence others. + Excellent organizational skills. + Understanding of customer service software, databases, CRM , and tools… more
- Merck (Boston, MA)
- …Experience Design, Customer Experience Management , Customer Needs Assessments, Customer Relationship Management ( CRM ), Customer Service, ... needs as it relates to helping them improve patient health outcomes, customer feedback , marketplace dynamics, and progress towards quality goals. + Providing… more
- Wolters Kluwer (Boston, MA)
- … customer issues and ensure proper resolution. + Perform detailed analysis of customer feedback and suggest improvements. + Oversee and ensure accuracy in ... place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, professional… more
- Medtronic (Boston, MA)
- …relationships in the field to drive clinical activity and maintain focus on the customer . + Provides feedback from clinical sites on the performance of the ... as a local technical/clinical resource for Medtronic and the customer . + May be present in the operating room...the medical pacing community. + Provides prospective and real-time feedback to clinical study management in study… more
- Fujifilm (Boston, MA)
- …drive repeat purchases. + Create and execute sophisticated email marketing strategies and CRM management to drive customer acquisition, conversion, and ... UGC, loyalty and personalization tools) work seamlessly across the customer journey. The manager will partner closely...+ Provide leadership, training, and development for an Assistant CRM Manager within the first 12 months… more
- Manulife (Boston, MA)
- The Senior Manager , Client Relationship Management - Corporate Real Estate, will champion workplace requirements, aligning with business priorities and ... will work in partnership with the other Corporate Real Estate - Client Relationship Management team members to cultivate strong, trust-based relationships with… more
- Ralliant (Boston, MA)
- …revenue growth goals. + Report progress against forecasts, budgets, and sales targets using Customer Relationship Management ( CRM ) tools. + Align account ... management strategies with the customer 's top business objectives and ensure effective internal communication... process, maintaining an up-to-date sales funnel. + Manage customer feedback and resolve issues promptly to… more
- Cardinal Health (Boston, MA)
- … customer trials, focus groups, and other product concept testing to gather customer feedback and to determine the product's potential return on investment. ... patients who need them-faster.** **_Job Summary_** The Senior Product Manager , Product Management & Development executes marketing...and customer research and ensures that relevant customer information or feedback is relayed to… more
- BUNZL (West Boylston, MA)
- …sharing of innovative ideas related to growing sales revenue and margin + Communicate all customer feedback to leadership on product feedback and any future ... **Description** As a **District Sales Manager ** you will teach, train, coach and motivate...your Reps by providing sales and business development training, customer focused account support, create plans for the team's… more
- BUNZL (West Boylston, MA)
- …sharing of innovative ideas related to growing sales revenue and margin + Communicate all customer feedback to leadership on product feedback and any future ... for advancement in your future. As a **District Sales Manager ** you will teach, train, coach and motivate 5-10...your Reps by providing sales and business development training, customer focused account support, create plans for the team's… more