- EBSCO Information Services (Boston, MA)
- …of EBSCO's product offerings and competitive landscape. + Share market insights and customer feedback to inform product and marketing strategies. **Your Team** ... mission. Join us to help make an impact. **Your Opportunity** The Territory Sales Manager - Growth (RSM) is responsible for expanding market share and revenue for… more
- Evolent (Boston, MA)
- …product messaging and positioning to ensure strong product-market fit alignment; channel customer feedback , buying behavior, and market trends to systematically ... o Identify and implement improvements to sales processes and tools o Oversee the management and optimization of Salesforce CRM to drive forecasting and trend… more
- Sanofi Group (Cambridge, MA)
- …in every interaction + Drive **insight generation** through strong data analysis, customer feedback , and market research to inform strategy and content ... **Own and execute all digital marketing activities and tactics** , including websites, CRM , paid media, SEO/SEM, and HCP specific education platforms + Lead the… more
- Compass Group, North America (Boston, MA)
- …role is responsible for driving revenue through proactive sales strategies, client relationship management , and collaboration with internal teams to ensure ... exceptional event experiences. **Key Responsibilities:** **Client Relationship Management ** + Build and maintain strong relationships with clients, event… more
- AeroVironment (Wilmington, MA)
- … customer organization + Utilizes new business processes and the AV Capture Customer Relationship Management ( CRM ) tool, Salesforce; understands ... management and works closely with Product Line Management to provide customer requirements and competitive feedback + Qualifies new leads and manages… more
- Chewy (Boston, MA)
- …the primary advocate for the Chewy customer , ensuring site enhancements reflect customer needs, preferences, and feedback . + Develop and implement 1+ year ... leading teams of 3-5+ direct reports, including hiring, coaching, and performance management . + Deep understanding of Customer Experience Excellence, CX Data… more
- Scholastic (Worcester, MA)
- …demonstrated. + Proficiency with MS Office software; experience with Sales Automation, Customer Relationship Management or Web-based software programs. + ... communities. **Pipeline Management :** Maintain accurate and up-to-date records of interactions in the CRM system....relationships with customers and take immediate action to meet customer needs and concerns. Seek feedback and… more
- Lumeris (MA)
- …navigating the full customer lifecycle, from onboarding to long-term relationship management . + Solid understanding of AI-driven healthcare platforms, SaaS ... + **First Client Leadership** : Serve as the lead Customer Success Manager for the first clients,...also building a team that will take over ongoing customer management , ultimately transitioning into a leadership… more
- OptiMindHealth (Quincy, MA)
- …referrals from medical providers. 6. Document meeting results and necessary follow-up in the customer relationship management ( CRM ) system. Prepare and ... medical providers and associated stakeholder's informational needs by providing feedback and assistance on the design and distribution of... customer . Job Requirements: 1. Sales Execution and Customer Relationship Management (75% of… more
- Wolters Kluwer (Boston, MA)
- …audit best practices and solutions that meet their unique requirements. + **Product Feedback ** - Through the lens of the customer , provide product organization ... to empowering individuals and businesses with tools that streamline financial management and enhance compliance. We pride ourselves on delivering exceptional value… more