- Medtronic (New York, NY)
- …penetration data to assess the effectiveness of marketing and sales strategies. + Utilize the CRM customer relationship management software to input and ... marketing to create program enhancements that inform product development + Communicate customer feedback on new products and/or modifications to existing… more
- Wolters Kluwer (White Plains, NY)
- …Stronger understanding of products/services. + Advanced CRM : More proficient use of CRM tools for streamlined customer management . + Customer ... budgets are met. + Collaborate with internal teams on customer feedback to improve products/services. + Document... feedback to improve products/services. + Document detailed customer interactions and updates in CRM . +… more
- Amazon (New York, NY)
- …and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback , market insights, and internal data to contribute to the ... Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a...and increasing adoption and utilization of company products. * Relationship Management : Proven track record of building… more
- Wolters Kluwer (Colonie, NY)
- … customer issues and ensure proper resolution. + Perform detailed analysis of customer feedback and suggest improvements. + Oversee and ensure accuracy in ... place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, professional… more
- Amazon (New York, NY)
- …preferences and motivations, and present customer insights * Experience with customer feedback and research tools including Qualtrics survey platforms * ... Description Shopbop is looking for a Customer Insights Manager to support and... data Basic Qualifications - * 5-7 years in customer insights, marketing research or strategic management … more
- Amazon (New York, NY)
- …metrics to guide your work and uncover hidden areas of opportunity. Seller Relationship Management * Build effective working relationships with your Sellers; be ... define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. *… more
- MongoDB (NY)
- …growth and efficiency gains across our entire business. **Responsibilities:** As the Senior Product Manager of CRM TechOps at MongoDB, you will play a pivotal ... Toyota, trust MongoDB to build next-generation, AI-powered applications. **About the Role:** The CRM Tech team is at the heart of our Sales and Go-to-Market… more
- Robert Half Office Team (Tonawanda, NY)
- …interpersonal skills with a focus on customer satisfaction. * Familiarity with customer relationship management tools and documentation. * Ability to ... customer concerns and improve service delivery. * Document customer interactions and resolutions to ensure accurate records...regarding solutions and updates. * Monitor and report on customer feedback to help refine service offerings.… more
- The Estee Lauder Companies (New York, NY)
- …The Ordinary and NIOD, and BALMAIN Beauty. **Description** **What You'll Do** The Sr. Manager of CRM will lead all strategy, planning, and execution across ... teams. In addition, they will also manage the day-to-day relationship with core external partners like our ESP, production...key learnings and a summary of recommendations. . Leverage CRM data to retain key customer cohorts… more
- Robert Half Finance & Accounting (Ballston Spa, NY)
- …agreements and ensuring all required documentation is completed promptly. * Gather customer feedback through surveys and interactions, sharing insights with ... as a critical link between customers and internal departments, ensuring smooth order management and exceptional customer service. The ideal candidate will have a… more