- Pearson (Albany, NY)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Meta (New York, NY)
- …If this sounds like you, we'd love to hear from you. **Required Skills:** Program Manager , Customer Immersion Responsibilities: 1. Drive strategy of inbound ... teams on efficient and effective ways to gather meaningful customer feedback . 2. Lead Customer ...Qualifications: 8. BA/BS degree. 9. 5+ years experience with program /project management, customer service, marketing, user or… more
- Amazon (New York, NY)
- …provide the right customer experience. We are looking for a Voice of Customer & Sales Alignment Specialist to consolidate feedback from various sources and ... and partner team roadmaps as well as process and program enhancements. This role will play a crucial part...teams -Create and maintain a centralized repository for all customer and sales feedback -Analyze feedback… more
- Amazon (New York, NY)
- …We are looking for a motivated, data-oriented self-starter to join as a Sr. Program Manager on the Delivery Service Partner (DSP) Accountability team! In this ... questions, disputes, and cure evidence. * Analyze data and customer feedback to identify and solve complex...day in the life: In this role, the Sr. Program Manager will lead program … more
- Amazon (New York, NY)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …expert guidance to clients * Monitor and report on client performance metrics and customer feedback * Responsible for internal review and reporting of client ... ** Customer Success Manager ** **Category:** Business Consulting,...Manager plays a key role within the Advantage program , sharing insight gained from clients directly back to… more
- Lincoln Financial (Albany, NY)
- …+ Leverage Agile techniques to prototype experiences & business models, validate customer feedback , and continuously innovate and improve the customer ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...and "test and learn" approaches to prototype experiences, validate customer feedback , and continuously innovate and improve… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... customer centric approach and helping to build the program . In this role you will also become a...accelerate customers time to value and growth + Collect feedback and identify roadblocks from customers to inform internal… more
- Nutanix (New York, NY)
- …company's transition to a subscription model. + Influence product roadmaps based on customer feedback , ensuring offerings meet market demands. + Foster a diverse ... values open communication and relationship-building within the team. This manager is committed to fostering a diverse and inclusive... accounts. + Experience influencing product roadmaps based on customer feedback and market needs. + Technical… more
- CVS Health (New York, NY)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer experiences ... Our north star is creating heartfelt, personalized moments by listening to feedback to remove existing obstacles and simplify enterprise experiences. You are joining… more
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