- Arrow Electronics (Dewitt, NY)
- **Position:** Software Engineer - Customer -Facing Technical Solutions **Job Description:** We are seeking a customer -facing Software Engineer who can blend deep ... skills. This role requires a candidate who thrives in high-value customer conversations while also contributing directly to the design and development… more
- Cleo (Albany, NY)
- ** Customer Success Manager** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a...a 99% retention rate + Accelerated title and salary growth potential + A fun and energetic work environment… more
- Brink's (Albany, NY)
- …opportunity to participate and grow. Job Description Job Description: As the Agent, Customer Success under the general guidance of the Supervisor, Customer ... Success and Manager, Customer Success your mission is to deliver exceptional customer service while educating the customer on all features and functions of… more
- Intuit (New York, NY)
- …prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and execution within its Mailchimp brand. This role presents ... to enhance the support experience for millions of users, a critical component of the customer lifecycle and one of the biggest levers in customer retention. The… more
- Antech Diagnostics (Lake Success, NY)
- …comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five ... those who would like to be considered for a Customer support position in the future. **Job Purpose/Overview** The... support position in the future. **Job Purpose/Overview** The Customer Support Specialist delivers on the Antech Customer… more
- Brink's (New York, NY)
- …and pharmaceutical industries. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity ... for a Supervisor Customer Care - Customer Care Operations based out of our NYC office. Starting Salary: 85k+ Job Summary:The Customer Care Supervisor is… more
- Coinbase (Albany, NY)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused ... are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will...and adaptable to meet the evolving needs of a high- growth and fast paced organization. * Experience in Banking,… more
- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert ... our most valued customers. You'll join a team of customer focused support professionals who know their performance is...and adaptable to meet the evolving needs of a high- growth and fast paced organization. * Fantastic communication and… more
- Robert Half Office Team (New York, NY)
- Description We are looking for a dedicated Customer Service Manager to oversee and enhance customer account management and support operations. This long-term ... strong leadership skills and expertise in call center operations, scheduling, and customer satisfaction. Responsibilities: * Supervise and guide a team of … more
- The Hertz Corporation (Albany, NY)
- …and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that sits at ... the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations....is more than a service role - it's a growth engine. You'll oversee a function with measurable top-line… more