- Celestica (Orlando, FL)
- …following are required: Coaching/Mentoring; Communication/Negotiation/Presentation; Creative Problem Solving; Customer Interaction /Stakeholder Management ; + ... about working closely with the HW/SW interface to enable management of a fleet of devices in tomorrow's data...one or more technical areas. + Review and interpret customer requirements/specifications and may act as primary customer… more
- Mass Markets (FL)
- …using a Knowledge Base system in conjunction with your call handling + Accurately document customer interaction and code the appropriate call type in the client ... Customer Relations Management System (Remedy) + Utilize...Data, Video, and VoIP Phone system + Accurately document customer interaction while following all required policies… more
- Percepta (Melbourne, FL)
- …address sales, product knowledge, service issues, dealer information, and obtain resolutions. Customer interaction will be accomplished through a combination of ... required for special events + Actively listen to the customer while controlling the interaction to lead...projects + Meet specified goals as set forth by management + Provide feedback to management for… more
- Percepta (Melbourne, FL)
- …sales, product knowledge, service issues, dealer information, and to obtain resolutions. Customer interaction will be accomplished through a combination of ... required for special events + Actively listen to the customer while controlling the interaction to lead...projects + Meet specified goals as set forth by management + Provide feedback to management for… more
- Percepta (Melbourne, FL)
- …sales, product knowledge, service issues, dealer information, and to obtain resolutions. Customer interaction will be accomplished through a combination of ... required for special events * Actively listen to the customer while controlling the interaction to lead...projects * Meet specified goals as set forth by management * Provide feedback to management for… more
- Winland Foods (Tallahassee, FL)
- …SAP, SharePoint, MS Office (Word, Excel, PowerPoint) + Strong customer interaction and negotiation skill capabilities + Strong management skills with ... revenue and margin. This role will also be responsible for customer satisfaction, distribution, merchandising planning, budget management and communication… more
- Lumen (Tallahassee, FL)
- …products, and features. + Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office suite. ... touchpoints with customers with current, anticipated, or recent negative interaction with Lumen to sustain and correct for a...Look For in a Candidate** + Experience: 3+ years customer success or account management experience. +… more
- Omnicell (Tampa, FL)
- …Degree or 3+ years of relevant Omnicell experience. + 3+ years in a Customer Success, Relationship Management , Account Management , or similar role + ... ** Customer Success Manager** The Customer Success...create a path to a solution. Day to day interaction can vary from store level pharmacy managers to… more
- Philips (Orlando, FL)
- …financial performance. **You're the right fit if:** + You've acquired 5+ years of customer facing experience and with routine client interaction as a customer ... The Customer Success Manager drives innovative strategies and ...impact (analyze progress/outcomes), develop program documentation (plan, budget, risk management , status updates, client reporting), report and monitor all… more
- Lumen (Tallahassee, FL)
- …billing credit mitigation **What We Look For in a Candidate** 5+years of customer success or account management experience Experience managing Inside and/or ... the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer ...Based Activity - Lead CS Engagement on a high interaction account (DSR, for example) that requires daily intervention,… more